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Getting started with Keeper
Start tracking write-offs. Save on taxes.
Getting started with Keeper
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Referral program updates and 2024 Sweepstake FAQ
We've updated 0ur referral program to benefit both you and your friends!
Starting September 3rd, 2024, our referral program is getting even better. Here's how it works:
- Share Your Unique Link: Invite a friend to join Keeper by sharing your unique referral link.
- Have Them Subscribe: Make sure your friend signs up for an annual plan using your link.
- Get Rewarded: We’ll send you $50 via PayPal 30 days after your friend starts their subscription.
But that’s not all! We’re thrilled to announce an exciting sweepstake:
Keeper sweepstakes: September 3rd - October 15th, 2024
Refer a friend who subscribes to Keeper (Annual or Premium), and if they stay on and use Keeper for 30 days, you’re automatically entered into our raffle. One lucky winner will be announced on Friday, November 22nd, 2024.
This is a one-time promotion, so don’t miss out—start referring today!
Sweepstake FAQ
What do I win exactly?
You win a $700 flight voucher to any airline of your choosing, paid for by Keeper!
How do I enter the sweepstake?
Keeper is running the sweepstake from September 3rd, 2024 to October 15th, 2024. You are automatically entered into the raffle if you refer someone who ends up paying for a Keeper subscription (Annual or Premium) and they stay on (and use Keeper) for 30 days. The winner will be announced on October 15th. This is a one-time promotion.
Are all my previous referrals reset?
Yes! However, if you invite your friend or colleague again, now there’s an added incentive that they get 25% off their subscription, and you get $50.
I’ve already referred a friend to Keeper. They haven’t subscribed yet, but they plan to. Do I still get a reward?
The easiest and most preferred method is if you resend them your unique share link and your friend or colleague subscribes through that. However, if they just paid for a Keeper plan, feel free to message support@keepertax.com and our team will look into it for you.
When do I get $50?
Once the person you refer has paid for and used Keeper for at least 30 days, you are eligible to receive the $50 reward.
How will I get my reward for my referral?
All referrals are paid out via PayPal. In the Referrals tab, within the Keeper app, you will be prompted to insert your PayPay email address.
How do I access my Referrals dashboard?
Easy! There are two ways to access the referrals dashboard.
Option 1: Go into the Keeper app, and hit “Referrals” on the bottom right
Option 2: Log in to your Keeper web dashboard and hit “Referrals” on the sidebar.
Access referrals via App
Access referrals via Web Dashboard
Are referrals also a one-time promotion?
Nope. The sweepstakes are separate from our referral program offering, which gives $50 per successful referral after the individual referred stays and uses Keeper for 30 days. So even if you don’t win the sweepstake, you still get $50 per successful referral, up to $500 (10 referrals)!
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Keeper referral program terms and conditions
By participating in the Keeper referral promotion (the "Program"), you agree to the following terms and conditions (the "Terms"). Keeper may at any time and in its sole discretion, without prior notice, terminate, cancel, suspend or modify the Program or these terms. If you are the person inviting friends to participate, you are a "referrer" under these terms, and if you are a person who receives an invitation, you are a "referee."
Eligibility and Overview
You may participate in this Program as a referrer until the Program is terminated or modified by Keeper. If you refer a referee prior to Keeper’s termination or modification of the program, you and such referees will still be eligible to earn the reward described below even if the referee does not fulfill the Reward Criteria (defined below) before such termination or modification.
To be eligible to earn rewards through the Program, each referrer and referee must have (or sign up for, in the case of referees) a Keeper account in good standing (“Valid Account”) at the time of participation through when their reward(s) are issued. For an account to be “Valid”, the account must have an email and phone number unique to that Keeper account - the email and phone number must not be used with any other Keeper account.
A referrer may refer a referee by sending them an email, text, social post, or similar communication that includes a link to participate in the Program, as provided by Keeper (“Invitation”). Each referee must complete all the following steps (“Reward Criteria”) within ninety (90) days of the date on which the referrer’s referral link was created Pacific Time):
a. Sign up for a Valid Account for the first time via the link sent by the referrer. To be eligible, referee’s phone number or email used to sign up cannot have been previously associated with a Keeper account. Signing up for a Valid Account may require certain actions to verify the Valid Account and is subject to the Keeper User Agreement; and
b. Complete a payment for a full-price Keeper annual plan or premium plan; and
c. Wait for 30 days without reversing the completed payment by any means, including but not limited to requesting a refund, issuing a credit card dispute, etc.
At Keeper’s discretion, we can waive these requirements.
Limits on Referrals
There is a limit of ten (10) rewards per referrer Valid Account. If two or more referrers invite the same referee, Keeper will credit the reward to the person who has their Invitation accepted first, as determined in Keeper’s sole discretion.
Reward
The reward is $50 USD sent to the Valid Account that qualified for the reward. Rewards will be sent to the email address provided by the referrer via Paypal after 30 days have elapsed from the start of the referee’s subscription start date.
Receiving and Using Rewards
Keeper reserves the right to limit, cancel, delay, or revoke a reward if Keeper determines, in its sole discretion, that an eligible participant has violated these Terms or the Keeper User Agreement or has acted in a fraudulent or abusive manner, or if Keeper restricts or closes their Valid Account pursuant to the Keeper User Agreement.
Keeper may provide an alternate reward of equal value if it is unable for any reason to fulfill the reward. Reward redemptions are final, will not be returned, and are subject to review and verification.
Keeper is not responsible and/or liable if any e-mail, reward, referrals, or Program-related materials or correspondence are lost, fraudulent, abusive, stolen, late, incomplete, illegible, interrupted, delayed, altered, defective, misdirected, tampered with, or irregular in any way or if any participant’s e-mail address, Valid Account, or other contact information does not work, is deleted, or is changed without participant giving prior written notice to Keeper.
Program is void where prohibited or if Eligible Participant’s accounts or transactions are fraudulent, abusive, not completed through legitimate channels, in violation of these Terms, or irregular in any way.
By participating in the referral program, you agree that Keeper may disclose customer information about you to persons who refer you to Keeper or who you refer to Keeper.
Governing Law: This Promotion is governed by California law. By entering, entrants agree to be bound by these terms and conditions and the Keeper User Agreement. Any questions relating to the offer will be resolved in Keeper’s sole discretion and its decisions related to the offer will be final and binding.
Sponsor: Keeper, 44 Montgomery Street Suite 02-176, San Francisco, California 94104 -
What is Keeper?
Keeper is an app that connects to your bank to automatically identify and categorize expenses that may qualify for tax deductions, thereby helping you uncover tax breaks! We help independent contractors, freelancers, and small business owners discover deductions and file taxes. Our ultimate goal? To help you save on taxes!
Why is it so crucial to track your business deductions? Simply put, business deductions are your best friend if you have any type of 1099 or self-employment income. You can deduct anything you purchase for your work, but for it to be deductible, it must be tracked.
Don't confuse this with the standard deduction you claim when filing your tax return. As a self-employed individual, you can claim the standard deduction and deduct business expenses. While this might seem confusing, you can find a detailed explanation in our article, “Can I Take the Standard Deduction and Deduct Business Expenses?”
So, how do deductions work? Essentially, a portion of every dollar you spend on your business can reduce your tax bill at the end of the year. Without diligent tracking, you risk overpaying on your taxes, leaving money on the table that could have stayed in your pocket.
With Keeper, you ensure that every business expense is tracked, every deduction is applied, and filing taxes is as efficient as possible. This not only saves you money but also frees up valuable time to focus on growing your business. Our app offers a variety of services tailored to meet your needs. You can view our subscriptions to see which plan is best for you! Whether you prefer to simply track your expenses or take full advantage of our app by also filing your taxes, we’ve got you covered.
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How Keeper works
Tax deductions can be a game-changer for self-employed individuals, but tracking them can often feel like a full-time job. Our app is designed to simplify the tax deduction process for self-employed individuals and small business owners by linking directly to your bank accounts. This integration allows Keeper to automatically track and categorize your business expenses throughout the year, so you can effortlessly maximize your tax savings.
Here’s how Keeper works its magic to help you find and manage your deductions with ease.
1. Seamless Expense Tracking
Keeper links directly to your bank accounts and credit cards, allowing it to track and categorize your expenses as they happen throughout the year — creating a list of deductions that will save you time and money when you file! This automatic tracking ensures that no deductible expense slips through the cracks. Whether you’re a delivery driver needing to deduct gas and car maintenance or a real estate agent managing costs like office space and client photography, Keeper keeps a detailed record of all your eligible expenses.
2. Automate Your Deductions
When you subscribe to Keeper, you’re not just getting a simple tracking tool. You’re accessing premium expense management software that learns about your job and the types of expenses you incur. For recurring expenses like utilities or subscription services, Keeper prompts you to set up "rules" to automate their categorization. This means you won’t have to manually track these deductions each month — Keeper does it for you!
3. Customizable Rules
You have the flexibility to create your own rules within the app. Whether it's for business deductions or personal expenses, you can set rules for how different types of charges should be categorized.
You can easily review and update these rules via the app by accessing the Deductions tab, and selecting the 'create a rule' icon, found next to the + icon in the upper right corner.
Here are some types of rules we can create for you:
Deductions: You can ask your tax assistant to help you make rules for all those recurring deductions, like utilities, subscription services, insurance, etc. Now you won't have to worry about making sure they get added each month.
Personal charges (not deductible): We can also make rules for personal transactions so we don’t add them each month. This is perfect for things like grocery stores, streaming services that aren’t work-related, etc.
The maybe's: You might have an expense that qualifies as a deduction only under certain circumstances. By creating a rule for these types of expenses, we won't automatically categorize them. Instead, you can review them in the app and update them yourself based on whether they qualify as a deduction or not.
📝 Remember, you can also create these rules yourself! For more detailed instructions on how to create rules, you can check out our Deductions tab article.4. Effortless Tax Filing
When you file taxes with Keeper, we submit all your deductions for you, along with all the necessary tax forms — taking the stress out of tax filing.
Once you’re done filing, a tax pro will review your return to make sure everything is correct. When the review is complete, you'll receive a notification in-app and through email, asking you to confirm your estimated refund (or tax bill) amount. We'll only file once you've authorized us to do so.
Your annual Keeper subscription includes filing with the IRS and up to two state returns. If, for any reason, you decide not to file with us, no problem! You can export your business deduction sheet straight from your web dashboard and take it to your accountant.
You can learn more about our tax filing service by going to the Filing Taxes section of the help center!
5. Expert Assistance Whenever You Need It
Why spend time researching tax questions or scheduling appointments with a CPA when Keeper provides around-the-clock support? Every Keeper subscriber has access to our 24/7 AI chatbot, backed by a team of agents and tax experts ready to assist you with:
- Double-checking tricky deductions
- Setting up and managing rules
- Answering complex tax questions
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And so much more!
Here are some of the questions they can help you answer:
- Does my child qualify as a dependent on my return this year?
- Can I deduct the cost of a haircut?
- Do you keep up with medical expenses in the app?
Whether you have questions about your tax situation or need assistance with the app, your tax assistant is here to help. Simply reach out through the Ask tab in the app for support.
In essence, Keeper isn’t just about managing your expenses — it’s about transforming the way you handle your finances. Think of us as your personal tax concierge, dedicated to maximizing your tax savings and helping you understand the often-confusing world of taxes.
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How to sign up for Keeper
Excited to create a Keeper account? Getting started is a breeze! Just head over to our website and click on "Try for free" to set up your account.
You'll need to provide your phone number and email address. These will be used for logging into your account, though you can update them anytime through the app once your account is set up.
Next, you'll answer a few questions designed to help us understand your spending habits better, which will enable our app to track your deductions more effectively. We encourage you to provide accurate answers to make the most out of our services.
Additionally, you can download our app from the Apple App Store or the Google Play Store to enjoy seamless access on your mobile device.
After setting up your account, you'll select a subscription plan and enter your preferred payment method. Then, you can enjoy a 7-day free trial to explore the features our app has to offer! For more details on the free trial and our subscription options, be sure to check out our informative articles Subscriptions and Keeper's Free Trial.
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Keeper's free trial
Still unsure if Keeper is the right app for you? No need to stress! When you create an account, you'll receive a 7-day free trial to explore the app and its features. After the trial period, you'll be automatically charged for the plan you chose during sign-up unless you cancel your account beforehand.
Here’s a quick overview of our subscription options, which you can learn more about here.
- Monthly Plan: $20/month
- Annual Plan: $192/year
- Premium Plan: $396/year
During the free trial, you'll have the opportunity to track your expenses and experience how our tax filing service works. You can even complete the filing process and submit your tax return for review.
Our team of tax experts will carefully review your return for accuracy and provide you with details on your tax bill or refund. Plus, you’ll have access to our 24/7 AI Tax Assistant, and if you need more personalized help, our human support team is always ready to assist.
📝 Please note that the free trial does not include exporting a copy of your deductions or submitting your return for IRS filing. For those features, you’ll need at least the monthly plan to export deductions and the annual plan to file your state and federal taxes with us.
Convinced? Great! Just head over to the Apple App Store or Google Play Store to download the Keeper app. Answer a quick questionnaire, and you'll be on your way to saving money. Who wouldn't want that?
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Managing your account
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Managing your connected financial accounts
Your selection will determine how transactions from each account are categorized in the app.
When you select "Used for 1099 work & personal expenses," the app will automatically differentiate between 1099 work-related (deductible) expenses and personal (non-deductible) ones. If there's an expense that needs clarification, it will be flagged with a yellow light bulb icon, suggesting that you review and categorize it correctly as either a deduction or not
If you select “Used only for 1099 work expenses ,” these expenses will appear normally with a green checkmark to the left, indicating they are being tracked as deductions.
If you select “Used only for personal expenses,” these expenses will still be tracked; however, they will appear dimmed or faded with an 'x' to the left, indicating they are personal expenses and not deductible.
If you do not wish to see transactions from an account that is used only for personal expenses, you should remove the account from your linked accounts. You can do this by going to Settings > Connected financial accounts > (click on the account you want to remove) > Remove this account.
Please note that If you wish to manually add expenses in the app, at least one card/account must be linked! If you do not wish to link your cards, we recommend connecting a PayPal account—an accessible and widely used option for most individuals and one that can be easily created!
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Linking issues troubleshooting guide
Here, we list some common issues you may encounter while linking your bank account or card and how to troubleshoot them. There are times when your account will unlink from the app. This usually happens because your financial institution’s system updates or simply because of a password change.
The account has unlinked
When your account unlinks from the app, we will send you a text or notification letting you know to relink it. You can relink it from the app's Settings tab under the 'Connected financial accounts' section or by clicking on this link. If this doesn’t fix the issue, kindly remove the account from the app and relink it from scratch.
You can remove an account by tapping on that account in the Connected financial accounts section. If your account has sub-accounts, you will need to remove those first.
Your bank is not on the list when you try to link your account
Our partner, Plaid, is responsible for connecting cards. When you link an account or card, you are shown a list of possible links. If the bank or card isn't showing up, Plaid doesn't support it yet.
You should check back often for updates on supported banks, as Plaid constantly adds new supported institutions. In the meantime, you can manually add the business expenses from that account or card by selecting the + symbol in the Deductions tab.
How to add/remove a sub-account when your bank is already linked to Keeper
If you aren't able to select which sub-accounts you'd like to link during the initial account-linking process, then you will need to link all the sub-accounts connected to your account, and then you'll be able to remove the accounts you don't want to track by selecting the account from the Settings tab -> 'Connected financial accounts' section in the app and selecting Remove.
If that doesn't work, you may need to change your sharing preferences directly from your bank’s website.
First, you’ll want to log in to your bank's online portal. Then, locate where you manage connected apps and find Plaid. This is where you can add or remove specific accounts that Plaid can access — including Keeper.
Your bank account is linked, but your expenses keep loading or are not showing up
If this happens, first, make sure your account is not linked twice. If it is not, please try removing the account and then re-adding the account in the Keeper app. You may also try uninstalling and reinstalling the app. Also, be sure your phone is updated to the latest software version. Lastly, choose a date for the system to scan your expenses under Settings -> Profile -> I started recently.
I tried to link my account, but it says something went wrong after I entered the code to verify
If you get an error, please reach out so we can take a look to further assist you.
📝 Note: If you have two or more Keeper accounts, be aware that linking the same card to more than one account will result in the card being unlinked from both accounts. Always ensure that you log in with the original phone number or email address you used during the initial sign-up to avoid creating duplicate accounts.
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Your profile and login credentials
Your Profile
To access your Profile information go to the Settings tab > Profile.
Having detailed information about your employment and income helps us understand your tax situation more accurately. This enables us to build a custom profile for you, maximizing your tax-related benefits.
Household Details: This section includes your filing status, state of residency, W-2 employee income, and freelance income.
Freelance work details: Here, you can specify what you do for work, when you started, if you travel for work, work from home, drive for work, and if you discuss work over meals. Just click "Edit" under "Freelance work details" to update this information.
Vehicle business use percentage: If a portion of your driving is work-related, you can only deduct that percentage of your car expenses. This is known as your business-use percentage. Here, you can select the appropriate percentage for your car, home, and phone use.
Login Credentials
To access your Login credentials go to the Settings tab > Login credentials.
Keeper uses email and your phone number (via SMS) to log you in, so it is important to keep these details updated!
Here, you can easily update your name, email address, and phone number.
If you have any questions or concerns, please don't hesitate to contact us through the Ask tab in the app! We'll be happy to help you out.
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Exporting your deductions
We'll consistently track your expenses throughout the year, ensuring they're available instantly. This file has a detailed overview of your deductions, such as your expenses total, making them easily integrable into your tax return.
Below is a sample of what your export copy looks like.
If you need a template like this one to track your expenses, you can download a free copy here.
To export a copy of your deductions, start by logging into your account through the Keeper website. Once logged in, navigate to the 'Deductions' section. Next, choose the tax year for which you want to export expenses, then click on 'More' at the top-right corner of the screen to initiate the export process.
The email containing your exported data will have the subject line 'Your export is ready!' If you do not see it, please be sure to check your spam or junk folder. Kindly note that the link to download your export copy expires after 7 days. If the link expires, you can just email yourself a new one!
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Accessing your tax returns
After filing your tax return with us, you can easily request a copy by going to the 'File Taxes' tab in the app. We will send it directly to the email address on file.
If you are still working on your return and want to review a draft, you can download it from the same tab once you’ve submitted your return for review. We will notify you when the review is complete, and you can then return to the 'File Taxes' tab to download the draft copy.
To access copies of past returns, navigate to the Settings tab and select 'Past Returns' to view filings from previous years.
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How to delete my account?
To delete your account, go to the Settings tab of the app and select 'Manage Subscription.' From there, if you scroll all the way down, you'll see an option to delete your account.
Please note that this action will unlink all associated bank connections, and all stored data in your account will be permanently deleted, with the exception of your tax filing data. This specific information must be retained for three years to comply with federal regulations.