Getting started with Keeper

Start tracking write-offs. Save on taxes.

Getting started with Keeper

  • Keeper’s Business Plan and Add-On Services

    Running a business comes with unique tax responsibilities, and no two businesses have the exact same needs. That’s why Keeper offers flexible support—ranging from individual add-on services you can purchase as needed, to comprehensive plans designed for S-Corp or Partnership owners who want everything handled from start to finish.

    With Keeper, you have the freedom to stay on a lower-cost plan and pay for services à la carte, or you can upgrade to the Business Plan for bundled, full-service support at a better value. Either way, you’ll work with experienced tax professionals who ensure your filings are accurate, timely, and tailored to your business.


    Full-Service Tax Support for S-Corp or Partnership Owners

    If you’re running an S-Corp, your tax needs are more complex than those of a sole proprietor. Keeper offers flexible subscription plans and add-on services designed to simplify compliance, reduce stress, and save you time. Whether you want to stick with a personal tax filing plan and purchase services individually, or upgrade to the Business Plan for full-service support, Keeper has you covered.

    Operating as an S-Corp

    Choosing S-Corp taxation comes with added administrative requirements, such as:

    • Setting and paying yourself a “reasonable salary”
    • Filing Form 941 quarterly (employment tax)
    • Filing Form 940 annually (unemployment tax)
    • Issuing and filing your own W-2 with the IRS
    • Tracking business expenses
    • Filing your S-Corp tax return (Form 1120-S) by March 15 each year

    Keeper’s tax experts can handle all of these requirements for you—or only the parts where you’d like extra support.

    Setting Up an LLC

    If you do not already have an LLC and are interested in an S-Corp election, we recommend using Swyftfilings.com to establish an LLC. You’ll receive a 10% discount if you use this link

    Business Plan – $1,199/year (includes Keeper Premium)

    Our Business Plan is the most cost-effective way for a tax expert to prepare and file both your business (S-Corp/partnership) and personal tax returns. With this plan, you get:

    • Preparing and filing Form 2553 (S-Corp election)
    • S-Corp or Partnership tax return preparation & filing (up to 5 members)
    • Automatic business expense tracking
    • Federal and state individual tax prep & filing
    • Quarterly estimated tax guidance
    • Audit protection & support
    • Year-round tax advice via Ask chat
    • One 1:1 call per quarter with your assigned expert

    By upgrading to the Business Plan, you get a bundled deal that’s more cost-effective than purchasing services individually.

    Keeper’s Add-On Services

    You have the option to purchase services à la carte. Keeper’s add-ons cover specialized and advanced tax needs, including:

    • S Corporation and Partnership tax filing (Forms 1120-S, 1065)
    • S-Corp Election assistance
    • Multi-state tax filings (2+ states)
    • Foreign tax scenarios (Dual Status Returns and FEIE)
    • Profit and Loss Statements
    • Tax planning guidance
    • Issuing 1099s
    • 1:1 accountant consultations
    •  And more!

    These services are available for an additional fee and are still far more affordable than traditional accounting firms. 

    How Keeper’s Add-On Services Work

    When you request add-on services, you’ll be matched with a dedicated tax expert who will prepare your filings and guide you through the process. We’ll ensure that your K-1 income and other business details flow seamlessly into your personal 1040 return—keeping everything accurate and consistent.

    Important Considerations

    If you need to:

    • Form an S-Corp or partnership
    • File an S-Corp or partnership return (1120-S or 1065)
    • Issue 1099s
    • Schedule a 1:1 accountant call

    …it’s best to complete these steps before submitting your personal 1040 return. Doing so ensures that your personal filing reflects the most accurate and complete picture, avoiding delays or amendments later.

    Add-on Services Pricing

    In addition to what’s included with your subscription, Keeper also offers human-based add-on services for more complex tax needs. Pricing depends on the specific service requested and may vary based on the complexity of your situation. Below is a general guide to our standard pricing, but for an exact quote, we recommend reaching out to us directly.

    Service Price
    Partnership or S-Corp Return $800
    S-Corp Election (Form 2553) Included with the Business Plan — $75 for Form 2553 filing only, without tax filing services.
    Annual Payroll: Employment Form 941 (X4 quarters), Annual Form 940, W-2 $440
    Form 941 $75
    Annual Form 940 $65
    Filing & Issuing W-2 $75
    1099s $50/client setup, $35/each issued
    FBAR/FinCen Reporting $125 + $20/account over 10 accounts
    Form 8938 $125 + $20/account over 10 accounts
    Form 966 + Revocation Statement + Form 8832 $150
    P&L Statement $200
    Business Bank Statement Bookkeeping $200
    Dual Status Returns (1040 + 1040NR) Premium + $350
    1040 with Schedule C gross earnings >$1 million Premium + $200
    Form 1040NR Return $350
    Additional Call (Premium Required) $60
    Form 1041 Trust or Estate Return $400
    FEIE Premium + $125
    Form 990 (Non-Profit Return) $375
    Reasonable Salary Analysis $200
    Estimated Tax Liability Analysis $150
    Form 944 $100
    Form 709 Gift Tax Return $300
    1040NR + ProForma 1120 + Form 5472 $635
    CPA Letter $50 for non-Premium - included with Premium

    Take the Stress Out of Tax Season

    Whether you want to keep things simple with add-on services or upgrade to the Business Plan for an all-in-one solution, Keeper makes managing your taxes easier, more affordable, and far less stressful.

    Reach out today to get started—and let Keeper’s tax experts handle the hard parts for you!

  • FAQ

    Below, you'll find a variety of common scenarios and frequently asked questions you may encounter while you're getting familiar with the Keeper app.

    Question

    Answer

    What is Keeper?

    Keeper is a tax filing software that connects to your bank to automatically personalize your experience and uncover tax breaks. We help independent contractors, small business owners, and freelancers discover deductions and file taxes.

    By linking your accounts, our expense tracking app lets us track and categorize your business expenses as they happen throughout the year — creating a list of business deductions that will save you time and money when you file your taxes. Deductions will automatically be applied to tax returns filed with Keeper. 

    You can interact with our AI tax assistant via the Ask tab in the app and get help from a tax assistant staff member. Our team of tax professionals and experts is always on standby to assist you with tax-related questions!

    Can Keep​​er track my income? 

    Yes. In the Bookkeeping tab, you can mark a transaction as income by choosing an income category, or add income by hand with the Add transaction button. When you file with Keeper, you will still upload your income forms or enter your income in the File Taxes tab.

    How do I update my payment method?

    To update your billing information, log in to your Keeper account and go to Settings in the mobile app or Profile in the web dashboard. From there, select Subscription and choose Edit payment method to update your payment details.

    Can I include deductions on my quarterly taxes?

    You can use the deductions you've tracked in the Keeper app to estimate how much your deductions will be for the entire year. This will help you determine your estimated net self-employment annual income, which is what your quarterly tax payments should be based on. You can user Keeper's free Quarterly Tax Calculator and read more about quarterly taxes here: https://www.keepertax.com/quarterly-tax-calculator 

    I have multiple LLCs. How do I separate my expenses for each business within the app?

    If your LLCs are single-member LLCs, the IRS generally treats them as disregarded entities for federal income tax purposes. This means the business income and expenses are generally reported on your personal tax return, so you can track expenses for your LLCs together in Keeper.

    To add your LLCs to your tax profile, go to the Bookkeeping tab, select the three-dot menu, and choose Tax Estimate. From there, go to Jobs & Income and select + Add Job to add your LLCs.

    Once your LLCs are added, you can allocate expenses between them using Keeper’s Smart Split feature. Select an expense marked as a deduction, then choose Switch to custom job split to assign the expense to the appropriate LLC.

    Important: If you also have a multi-member LLC, such as an LLC taxed as a partnership or S corporation, its expenses should not be tracked in Keeper alongside your other self-employment income sources. These expenses need to be tracked separately outside of the app.

    Can I use my tax refund to pay for my subscription?

    You will need to purchase your subscription with us before you file your tax return. Every return filed with Keeper is reviewed by a tax expert before it is filed, so we need to charge for the subscription before we send it to the IRS.

    How can I add receipts to the app?

    To add a receipt to an existing transaction, tap the transaction and select Add receipt photo.

    If you’d rather start with the receipt, go to the Bookkeeping tab, select Add transaction, and choose Scan receipt. Keeper will read the receipt and attach it to the matching transaction. If there’s no matching transaction, Keeper will give you the option to create a new one from the receipt.

    Can I deduct the income I pay to myself?

    For sole proprietors and single-member LLCs, paying yourself (owner's draws) is not considered a deduction so we won’t track it in the app.

    How can I update my filing status in the app?

    You can update your filing status and other personal information anytime from your tax profile. Just go to the Bookkeeping tab, select the three-dot menu, and choose Tax Estimate. This will ensure the best estimates while you’re tracking your expenses throughout the year.

    If you are currently working on your return in the app and need to update your filing status, you can do so from the “Household Details” section of the File Taxes tab.

    Does Keeper track mileage?

    Keeper doesn’t track mileage directly, but we provide a free template that you can use to record it. You can access the mileage template here: https://www.keepertax.com/posts/mileage-log-template

    If you use your car for work, we automatically track your car-related expenses, such as gas and maintenance. In some cases, this could be more beneficial for you at tax time!

    When you file your taxes with Keeper, you can enter your mileage information along with your vehicle details in the File Taxes tab. This information will help us decide whether you should claim your actual car expenses or opt for the standard mileage deduction.

    How much does Keeper cost?

    We offer different subscription plans to fit your needs.

    • Filing + Deductions – $199/year: Best for freelance (1099) or business income. Includes tax filing and the ability to claim 1099/business deductions.
    •  Premium – $399/year: Our most comprehensive plan, including everything in the Deductions + Filing plan plus prior-year returns, amendments, quarterly tax support, 1:1 quarterly calls with a tax pro, and personalized assistance for complex tax situations.
    • Only Deductions – $20/month: Track deductions for freelance (1099) or business income without filing taxes.

    Can I pay the annual subscription in installments?

    We are not currently offering any installment plans for our annual subscription. We do have a monthly subscription of $20 per month, but it does not include tax filing.

    How do I log into the Keeper app?

    Press “Get started” or "Login" and enter the same phone number or email address you used when creating your account. Keeper doesn't use passwords.

    We will send you a 6-digit security code to your phone number or email address instead to confirm your sign-in.

    Kindly note that if you enter a different number than what you used previously, this may create an additional subscription, which may cause you to be charged extra.

     I already filed my personal return, can you help me file my business return?

    If you have a single-member LLC, the IRS considers you and your single-member LLC or sole proprietorship to be one entity for tax filing. This means that you’ll need to file an amended return to include your business income and expenses if you've already filed an individual tax return. If you’d like to file an amended return, Keeper can provide free resources that can help you with the process. We also have a Premium subscription that includes filing amended returns.

    If you have a multi-member LLC, such as a partnership or an S-Corp, Keeper can assist you with filing your business return through our add-on services. Simply reach out, and we’ll provide more details.

    How do I include my LLCs information or my EIN on my tax return?

    During the filing process, you’ll be able to add your LLC’s income along with its business name and EIN.

    I have foreign income, how do I include this when I file taxes?

    If you paid taxes to another country, our Premium subscription ($399/year) includes tax return preparation and help applying the Foreign Tax Credit (FTC) to reduce the chance of being taxed twice on the same income.

    If you’re a digital nomad or expat with a more complex tax situation, such as qualifying for the Foreign Earned Income Exclusion (FEIE) or meeting foreign bank account reporting (FBAR) requirements, we also offer specialized tax support through our add-on services.

    If you need help with your specific situation, reach out to us and we’ll be happy to point you in the right direction. You can also learn more about our add-on services here.

    How do I file my taxes with Keeper?

    You can get started with filing your taxes with Keeper by accessing the File Taxes tab in the Keeper app or logging in at keepertax.com

    How do I update my vehicle business usage, home office percentage, or business phone usage?

    You can adjust your vehicle, home office, and phone business usage percentages in your tax profile. Simply go to the Bookkeeping tab, select the three-dot menu, and choose Tax Estimate.

    My refund says deposited in the Keeper app, but I haven’t received it.

    The refund status indicator in the Keeper app is based on a 21-day estimate. The most up-to-date information can be found at irs.gov/refunds. The IRS processes most returns within 21 days, but some returns take up to 90 days for the IRS to process. Continue checking your status at irs.gov/refund and call the IRS if there is no update within 90 days of filing.

    Do I need to keep receipts?

    The Keeper app helps you track your expenses and provides a summary of your transactions. While it's a useful tool for maintaining records, it's not a replacement for actual receipts. The IRS may require original receipts for certain tax-related matters. We suggest adding a photo of the receipt to the app when possible. Bank statements can also be used in some instances as evidence of an expense when a receipt isn't available.

    Where do I enter my medical expenses?

    You can track your medical expenses in the app by categorizing them as “medical expense” under the Bookkeeping tab. Please note that these are considered personal deductions, but they’ll automatically appear in the File Taxes tab if you choose to itemize your personal deductions during filing.

    Itemized deductions include premiums for health insurance, medical and dental bills, mortgage interest paid, real estate taxes, gambling losses, and charitable donations. If the total amount you paid for these items equals less than the standard deduction amount, then we recommend you use the standard deduction amount, as this will be most beneficial to you.

    Note that the amount you can deduct for medical expenses depends on your total medical costs and your adjusted gross income (AGI). Generally, you can deduct medical and dental expenses that exceed 7.5% of your AGI for the tax year.

    It is saying my income is lower than my deductions.

    You can check your total deductions in the Bookkeeping tab or by exporting them. You can then compare this to the total amount of income you entered under Freelance Income. If some deductions category totals seem high, you can review those deduction categories from the same tab and remove any invalid business expenses. If your deductions are valid, you can bypass the warning in the app and proceed with submitting your information for review.

    It says my vehicle expenses or mileage is too high.

    You can review the Credits and Deductions > Vehicle Deduction section in the tax filing menu to ensure you’ve entered your mileage correctly. You can also review the deduction categories on the Bookkeeping tab that are related to your vehicle expenses. If your mileage and deductions are accurate, you can bypass the warning and submit your return for review.

    Can you tell me more about the Premium plan?

    Our Premium subscription includes preparing complex tax returns, filing prior-year returns and amendments, estimating quarterly taxes, providing one-on-one consultations with a tax pro each quarter, and audit resolution support. Premium subscribers are assigned a dedicated tax expert who can answer tax questions and prepare returns, including those involving complex situations such as rental income, S-Corp shareholder income, foreign tax credit, and more.

    I need an export of my expenses.

    To export your tracked expenses, go to the Bookkeeping tab, choose the year you want to export, and select the three-dot menu in the top-right corner. An export copy will be sent to the email address associated with your account.

    If you haven't received the requested export, please check your spam or junk folder. Next, verify the email address registered in the app under Settings/Profile > Login credentials, ensuring you're checking the correct inbox. You can also update your email address and request a new export. If these steps don't resolve the issue, please let us know and we will further assist you.

    I need a letter from my tax preparer or a CPA.

    If you’re on the Premium plan, a CPA verification letter is included for up to two years. If you’re not on Premium, you can request this service for a $50 add-on fee.

    For both Premium and non-Premium subscribers, an additional $25 fee applies for each year beyond the first two years of verification.

    To get started, simply reach out to us and let us know that you need a CPA verification letter. If your lender or other requesting party has specific requirements for what the letter should include, please provide those details as well. We’ll be happy to help with the next steps and make sure we have the information needed to prepare your letter.

    I thought Keeper was free. I’ve been using it for a while, but now it’s suddenly asking me to pay an annual fee.

    Keeper does offer a free version that is limited to linking your bank accounts and has limited expense-tracking abilities. To access the full app, including the tax deduction summary export file, you will need a paid monthly or annual subscription.

    We offer a monthly plan for $20/month, which includes expense discovery and tracking, as well as access to a tax deduction summary file and a 24/7 AI Tax Assistant. You can also request assistance from a staff member for further help. You can view subscription options in Settings/Profile > Subscription and start a 14-day free trial.

    How do I delete my Keeper account and data?

    You can permanently delete your Keeper account and all associated data from Settings > Manage Subscription section in the Keeper app. If you’re using the online dashboard, go to Profile > Subscription.

    Important: Be sure to export your deductions before deleting your account. Once your account is deleted, your linked bank accounts and deduction records will be permanently removed, and your account cannot be recovered.

    Can I deduct charitable donations?

    We don’t track charitable expenses as deductible in the app since they aren’t business expenses. However, you can categorize them as “charity” in the Bookkeeping tab, and these expenses will automatically be included in the File Taxes tab if you choose to itemize your personal deductions during filing.

    Itemized deductions include premiums for health insurance, medical and dental bills, mortgage interest paid, real estate taxes, gambling losses, and charitable donations. If the total amount you paid for these items equals less than the standard deduction amount, then we recommend you use the standard deduction amount, as this will be most beneficial to you.

    How do I cancel?

    You can cancel your subscription directly from your Keeper account.

    If you’re using the mobile app, go to Settings > Manage Subscription.

    If you’re using the online dashboard, go to Profile > Subscription and follow the prompts to cancel your subscription.

    Can I deduct the purchase of a $3,000 computer for my business with Keeper?

    If the business-related cost of the computer is less than $2,500, you can categorize it as "supplies" in the app. Remember to deduct only the portion that is used for business purposes.

    If the business-related cost exceeds $2,500, it will be classified as a "capital expense" and will not be included with your Schedule C business expenses. Generally, equipment costs over $2,500 must be depreciated as a capital asset instead of being claimed as a business expense deduction.

    If you need assistance with depreciating the cost of your computer, we can help you with this when you file your taxes with us through our premium subscription.

    I received a 1099-K and 1099-NEC from Uber, how do I enter this? I think the 1099-NEC amount is included in the 1099-K amount.

    If you received both a 1099-K and 1099-NEC from Uber, you should enter both under the Freelance Income section. While entering your 1099-K, make sure to include your expenses as well. If you believe the 1099-NEC amount is included in the 1099-K amount, you might want to double-check your records or reach out to Uber for clarification.

    When filing your Uber taxes, we'll help you choose between the actual expense method and the standard mileage method ensuring you receive the greatest possible return.

    I need help linking my Uber Pro card. It says I’m entering the wrong number every time I try to verify. 

    Uber Pro Card has a unique login flow which could be the issue. The login flow is this:

    1. Enter your phone number
    2. Enter the OTP code sent to your phone number
    3. Enter your Passcode, which is a PIN code that you set up in your app

    What we've seen happening is that users enter the OTP code a 2nd time which you should be entering the Passcode. If you don't know what your Passcode is, here's instructions on resetting it here: https://support.branchapp.com/hc/en-us/articles/360045621272-How-do-I-Reset-my-Passcode-

    Is there a restriction on the number of devices I can use to access my Keeper account?

    Currently, there is no limit. Simply log in to your account using the phone number or email address linked to your Keeper account. We'll send you a 6-digit security code via text or email to verify your sign-in. Enter this code on the device you wish to use to access your Keeper account.

    I have my Capital One card linked, but it’s not displaying all my transactions

    While our system can track up to 18 months of transaction data, it is still dependent on your bank on how far they allow us to see past purchases. Some banks only allow a few months. 

    Unfortunately, Capital One only allows us to view the past 90 days of transactions, so if you have transactions past that timeframe that you haven't already selected, you'll need to add those manually by using the + symbol on the Bookkeeping tab.

    I'm married filing separately, do I need to include my ex's SSN/information?

    If you are still legally married but separated, you have a few options for your filing status: "Married Filing Jointly," "Married Filing Separately," or "Head of Household."

    • If you choose to file as married (either jointly or separately), you will need to include your spouse’s information.
    • If you have a dependent, you can opt to file as "Head of Household," which allows you to file without including your spouse’s information.

    The amounts listed on my 1095-A for my monthly premium vary. What should I enter?

    If the monthly premium amounts on your 1095-A are different, please request assistance from a staff member in the Ask tab. We’ll be happy to help you correctly include your 1095-A amounts on your return.
    I have another Keeper account. Is there a way to recover it? If you haven’t deleted your other Keeper account, you can easily recover it by logging in to the app using the email address or phone number associated with that account.
    Can you file my C-Corp taxes?

    Keeper supports C-Corp filings through our add-on services. This service incurs an additional fee and requires manual preparation by one of our tax pros. If you’re interested, just reach out to us, and we’ll be glad to assist you further.

    Please note that if you have other self-employment income sources, we recommend not tracking your C-Corp’s expenses in the app. Instead, use the app to track your Schedule C business expenses.

    Where can I add my property taxes?

    When you file your tax return with Keeper, you can enter your property taxes if you choose to itemize your personal deductions instead of selecting the standard deduction.

    However, if you have a home office for your 1099 work or business, you can classify this expense as "Home Office Expense" in the app. This lets you deduct it directly instead of itemizing it on your return.

    How can I view my expenses from each bank account or card? To filter your expenses by account, navigate to the Bookkeeping tab and select the 'Account' filter at the top of the page. Then, choose the specific bank account or card you want to view, and it will automatically display all transactions associated with that account.
    How do I delete all my expenses and start over?
     

    You can delete an expense individually by opening it, selecting the three-dot (...) menu in the top-right corner of the expense details page, and choosing Delete transaction.

    To remove all transactions from a linked account at once, go to Settings/Profile > Linked accounts, remove the account, and select the option to delete its transactions.

    You can also delete an expense file you’ve uploaded to Keeper under Linked accounts. Deleting the file will also delete the transactions that were imported from it.

    Why is my tax bill so high?
     
    The amounts on your tax return are based entirely on the information and income you've provided to us. If this information is accurate, then the figures on your tax return should also be correct. You can revisit the File Taxes tab to check the information you've entered. If you’d like a draft copy of your return for a more detailed review, you can email yourself a copy directly from the same tab.
    Can you send me a copy of my W-2 or 1099 form?
     
    The fastest way to obtain your W-2 or 1099 form is to reach out directly to the issuer, such as your employer or client. However, if you filed with us and uploaded your forms during the process, you can easily download a copy from the File Taxes tab. Just select the return you filed with us, and you’ll find the option to download a copy of your return along with the tax forms you uploaded.
    Why did I stop receiving messages about my expenses?
     
    We have switched to a notification-based system for tracking expenses, replacing the previous text-based system. This means you will no longer receive expense messages in the chat. You can update your notification preferences regarding deductions anytime in the Settings tab of the app under Notifications.
    Why can't I start filing my quarterly taxes within the app?

    You can visit Settings/Profile > Tax University > Quarterly Taxes to find more information about quarterly taxes and use our quarterly tax calculator.

    If you’re accessing your account online, you can find the quarterly tax calculator here: https://www.keepertax.com/quarterly-tax-calculator

    Please note that our tax filing system within the app is designed only for your annual federal and state return.

    We also offer a Premium subscription that provides access to a tax expert who can assist you in calculating your quarterly tax payments.

    How would I file an amended return without the Premium subscription?
     
    If you choose to file an amended return on your own, you may find this IRS guide useful: https://www.irs.gov/filing/file-an-amended-return 
    I've changed my phone number and can't log in to my Keeper account. What should I do?
     
    If you're unable to log in with your phone number, please try using the email address you registered with Keeper. After entering your email, we’ll send you a security code to help you log in. Once you’re logged in, make sure to update your phone number by going to Settings > Login Credentials.
    Do you have CPAs?
     
    All tax returns are reviewed by experienced tax experts, each of whom is a registered agent. Our Premium subscription also includes access to a dedicated tax expert who can answer your specific tax questions.
    How much will I receive as a tax refund?

    You can use Keeper’s Tax Estimate feature to get a rough idea of how much you may owe in taxes or whether you may be due a refund. To access it, go to the Bookkeeping tab, select the three-dot menu in the top-right corner, and choose Tax Estimate.

    Keep in mind that the Tax Estimate doesn’t account for all types of income, credits, or deductions, so it should only be used as a general estimate.

    For a more complete picture, you can start the filing process from the File Taxes tab and submit your return for review. Our team of tax experts will review your return for accuracy. Once the review is complete, you can return to the File Taxes tab to see your estimated tax bill or refund.

    If you’ve already filed your return, you can also return to the File Taxes tab to view your tax bill or refund details.

    Will your system be able to identify all of my deductions?
     
    We highly recommend reviewing all your expenses in the Bookkeeping tab to ensure everything is properly accounted for. As Keeper learns your spending habits over time, it will better identify which purchases are consistently personal or business-related. Some transactions will be automatically categorized, but for others, you'll need to manually mark them in the app.
    Can we schedule a call or in-person meeting?

    Keeper’s Premium subscription includes one free 1:1 call with a tax pro every three months. Once you’re subscribed to Premium or are on a Premium free trial, you can schedule your call from the Tax Pro section of the Keeper app or your online dashboard.

    If you need additional calls beyond your free quarterly call, you can book them for $60 per call.

    You’ll need an active Premium subscription or Premium free trial to schedule a tax pro call. If you’re not on Premium, we’ll ask you to upgrade before you can book. The $60 fee applies only to additional calls after your included quarterly call.

    How can I obtain a copy of my Schedule C? Keeper automatically prepares your Schedule C based on the income and deductions you report. You won't be able to view it until your tax return is finalized. If you’ve already submitted your tax return with us, you can download a copy of your return, including your Schedule C, in the File Taxes tab.
    Do you assist with filing sales and use tax returns and/or franchise taxes? Currently, Keeper only supports the filing of annual federal and state tax returns. We do not handle sales and use tax returns and/or franchise taxes. For more information on how to file these, we recommend visiting your state’s website.
    Do I need to complete and submit W-9 and W-4 forms myself, or does Keeper assist with this? You will need to fill out and submit W-9 and W-4 forms directly to your clients or employers. Keeper does not manage the completion or submission of these forms on your behalf, but we can offer guidance on how to fill them out.
    Is Keeper hiring? How can I apply? You can explore current job opportunities by visiting our Careers page under the About Us section on our website at https://www.keepertax.com. Just scroll to the bottom of the homepage to access it.
    Do you support filing for non-resident aliens (Form 1040-NR)? Keeper supports filing for non-resident aliens (Form 1040-NR) through our add-on services. This service incurs an additional fee and requires manual preparation by one of our tax pros. If you’re interested, just reach out to us, and we’ll be glad to assist you further.
     
    Does Keeper file business taxes?
     

    Keeper offers add-on services for business tax filings, including S-Corp and partnership returns. One of our experienced tax professionals will personally handle both your business and personal returns, making the entire process seamless and stress-free. Since this is an add-on service, an additional fee will apply on top of your subscription. You can learn more about our add-on services here.

    If you're interested, let us know, and we'll be happy to assist you with the next steps!

    Can Keeper set up my quarterly tax payments for me?

    We can take care of this for you automatically, so you don’t have to worry about remembering quarterly deadlines or potentially facing underpayment penalties. If you file your tax return with Keeper using the Premium plan, we can help calculate and schedule your federal quarterly tax payments so they’re automatically withdrawn from your bank account by the IRS.

    If you haven’t filed your current-year tax return yet, you’ll be asked about setting up quarterly tax payments during the tax filing questionnaire.

    If you missed that question, you can add Schedule 2026 Quarterly Tax Payments by selecting + Credits and Deductions in the final summary before submitting your tax information for review. We’ll then schedule the payments as part of the filing process.

    If you’ve already filed your return, you can still set up automatic quarterly payments if you're on the Premium plan by going to File Taxes > Other Available Services > Schedule Quarterly Payments.

    A few things to keep in mind: Keeper can’t schedule payments for quarterly deadlines that have already passed, so you’ll need to make any missed payments yourself. Currently, Keeper can only schedule federal quarterly tax payments. If you’d like help calculating your state quarterly estimated taxes, reach out to us and we’ll be happy to assist.

     

     

  • What is Keeper?

    Keeper is an app that connects to your bank to automatically identify and categorize expenses that may qualify for tax deductions, thereby helping you uncover tax breaks! We help independent contractors, freelancers, and small business owners discover deductions and file taxes. Our ultimate goal? To help you save on taxes!

    Why is it so crucial to track your business deductions? Simply put, business deductions are your best friend if you have any type of 1099 or self-employment income. You can deduct anything you purchase for your work, but for it to be deductible, it must be tracked.

    Don't confuse this with the standard deduction you claim when filing your tax return. As a self-employed individual, you can claim the standard deduction and deduct business expenses. While this might seem confusing, you can find a detailed explanation in our article, “Can I Take the Standard Deduction and Deduct Business Expenses?”

    So, how do deductions work? Essentially, a portion of every dollar you spend on your business can reduce your tax bill at the end of the year. Without diligent tracking, you risk overpaying on your taxes, leaving money on the table that could have stayed in your pocket.

    With Keeper, you ensure that every business expense is tracked, every deduction is applied, and filing taxes is as efficient as possible. This not only saves you money but also frees up valuable time to focus on growing your business. Our app offers a variety of services tailored to meet your needs. You can view our subscriptions to see which plan is best for you! Whether you prefer to simply track your expenses or take full advantage of our app by also filing your taxes, we’ve got you covered. 

  • How Keeper works

    Tax deductions can be a game-changer for self-employed individuals, but tracking them can often feel like a full-time job. Our app is designed to simplify the tax deduction process for self-employed individuals and small business owners by linking directly to your bank accounts. This integration allows Keeper to automatically track and categorize your business expenses throughout the year, so you can effortlessly maximize your tax savings.

    Here’s how Keeper works its magic to help you find and manage your deductions with ease.

    1. Seamless Expense Tracking

    Keeper links directly to your bank accounts and credit cards, allowing it to track and categorize your expenses as they happen throughout the year — creating a list of deductions that will save you time and money when you file! This automatic tracking ensures that no deductible expense slips through the cracks. Whether you’re a delivery driver needing to deduct gas and car maintenance or a real estate agent managing costs like office space and client photography, Keeper keeps a detailed record of all your eligible expenses.

    2. Automate Your Deductions

    When you subscribe to Keeper, you’re not just getting a simple tracking tool. You’re accessing premium expense management software that learns about your job and the types of expenses you incur. For recurring expenses like utilities or subscription services, Keeper prompts you to set up "rules" to automate their categorization. This means you won’t have to manually track these deductions each month — Keeper does it for you!

    3. Customizable Rules

    You can create your own rules in Keeper to automatically categorize different types of expenses, whether they’re business deductions or personal expenses.

    To review or update your rules, go to the Bookkeeping tab, select the three-dot menu in the top-right corner, and choose Rules.

    For more detailed instructions on creating and managing rules, check out our Bookkeeping tab article.

    4. Effortless Tax Filing

    When you file taxes with Keeper, we submit all your deductions for you, along with all the necessary tax forms — taking the stress out of tax filing.

    Once you’re done filing, a tax pro will review your return to make sure everything is correct. When the review is complete, you'll receive a notification in-app and through email, asking you to confirm your estimated refund (or tax bill) amount. We'll only file once you've authorized us to do so.

    Your annual Keeper subscription includes filing with the IRS and up to two state returns. If, for any reason, you decide not to file with us, no problem! You can export your business deduction sheet straight from the app or your web dashboard and take it to your accountant.

    You can learn more about our tax filing service by going to the Filing Taxes section of the help center!

    5. Expert Assistance Whenever You Need It

    Why spend time researching tax questions or scheduling appointments with a CPA when Keeper provides around-the-clock support? Every Keeper subscriber has access to our 24/7 AI chatbot, backed by a team of agents and tax experts ready to assist you with:

    • Double-checking tricky deductions
    • Setting up and managing rules
    • Answering complex tax questions
    • And so much more!

    Here are some of the questions they can help you answer:

    • Does my child qualify as a dependent on my return this year?
    • Can I deduct the cost of a haircut?
    • Do you keep up with medical expenses in the app?

    Whether you have questions about your tax situation or need assistance with the app, your tax assistant is here to help.

    In essence, Keeper isn’t just about managing your expenses — it’s about transforming the way you handle your finances. Think of us as your personal tax concierge, dedicated to maximizing your tax savings and helping you understand the often-confusing world of taxes.

  • How to sign up for Keeper

    Excited to create a Keeper account? Getting started is a breeze! Just head over to our website and click on "Try for free" to set up your account.

    You'll need to provide your phone number and email address. These will be used for logging into your account, though you can update them anytime through the app once your account is set up.

    Next, you'll answer a few questions designed to help us understand your spending habits better, which will enable our app to track your deductions more effectively. We encourage you to provide accurate answers to make the most out of our services.

    Additionally, you can download our app from the Apple App Store or the Google Play Store to enjoy seamless access on your mobile device.

    After setting up your account, you'll select a subscription plan and enter your preferred payment method. Then, you can enjoy a 14-day free trial to explore the features our app has to offer! For more details on the free trial and our subscription options, be sure to check out our informative articles Subscriptions and Keeper's Free Trial.

  • Keeper's free trial

    Still unsure if Keeper is the right app for you? No need to stress! When you create an account, you'll receive a 14-day free trial to explore the app and its features. After the trial period, you'll be automatically charged for the plan you chose during sign-up unless you cancel your account beforehand.

    Here’s a quick overview of our subscription options, which you can learn more about here.

    • Only deductions: $20/month
    • Filing + deductions: $199/year
    • Premium: $399/year

    During the free trial, you'll be able to explore the app and its features, getting a firsthand look at how our service works. You can even complete the filing process and submit your tax return for review.

    Our team of tax experts will carefully review your return for accuracy and provide you with details on your tax bill or refund. Plus, you’ll have access to our 24/7 AI Tax Assistant, and if you need more personalized help, our human support team is always ready to assist.

    📝 Note: The free trial doesn’t include exporting a copy of your deductions or submitting your return for IRS filing. For those features, you'll need at least the monthly (Only Deductions) plan to export deductions and one of our yearly plans (Filing + Deductions or Premium) to file your state and federal taxes with us.

    You won't be charged if you cancel your subscription before the free trial ends. If you miss the deadline and get charged, just let us know, and we'll be happy to assist you.

    Convinced? Great! Just head over to the Apple App Store or Google Play Store to download the Keeper app. Answer a quick questionnaire, and you'll be on your way to saving money. Who wouldn't want that?

     

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Managing your account

  • Managing Your Linked Accounts

    Connecting your business accounts to track deductions is a crucial step in setting up your account. We recommend connecting any accounts you use for business purchases, whether it's a checking account or credit card.

    How To Connect Your Accounts

    Getting started with Keeper is easy. If you’re using the mobile app, go to Settings > Linked accounts. If you’re accessing Keeper online, go to Profile > Linked accounts. From there, follow the prompts to securely connect your bank accounts and cards.

    You can connect as many accounts as you’d like. The more accounts you link, the more transactions Keeper can review to help identify potential business expenses and tax deductions. This makes it easier to keep your finances organized and avoid missing potential deductions.

    Connecting Apple Card and Amazon

    Most banks and credit cards connect to Keeper through Plaid, but Apple Card and Amazon are a little different.

    Apple Card: If you use an Apple Card, you can connect it directly through the Keeper iPhone app. Select Apple Card when linking an account, then allow Keeper to access your Apple Wallet transactions. Apple Card linking requires iOS 17.4 or later and isn’t available on Android or the web dashboard.

    Amazon: You can connect your Amazon account from Settings > Linked accounts in the mobile app or Profile > Linked accounts online. Once connected, Keeper can import your Amazon purchases—even purchases made with a card that isn’t linked to Keeper—and match them to your existing card transactions when possible.

    What to do when your bank is not listed

    If you don’t see your bank on the list, no need to worry. Plaid connects with nearly 11,000 financial institutions, but not all banks are supported yet. If your bank isn’t listed, you can link another supported account to help track your business expenses.

    Plaid regularly adds support for new financial institutions, so it’s worth checking back periodically to see if your bank becomes available.

    In the meantime, you can keep your expense records up to date by adding transactions manually. In the Bookkeeping tab, select the + icon or Add Transaction in the top-right corner.

    You can also upload a file containing your business expenses from the unsupported account. Keeper accepts PDF, XLSX, and CSV files. You can upload a file under Linked Accounts > Expense uploads, or go to the Bookkeeping tab, select the + icon or Add Transaction, and choose Upload transaction list.

    How to remove accounts

    If you need to remove an account, go to Settings/Profile > Linked Accounts, tap the account you want to unlink, and follow the prompts. You’ll also have the option to keep or remove any expenses that were previously imported from the account.

    How to update your bank's sharing preferences

    Log into your bank's website and locate the section where you manage connected apps. Find Plaid, which is the service that connects your accounts to Keeper. From there, you can adjust Plaid's access to your bank accounts, including adding or removing specific accounts.

    After you've linked your accounts

    Once your accounts are linked, they'll appear in Settings > Linked Accounts. You can then choose how each account is used:

    • Sometimes used for 1099/freelancing-related purchases
    • Never used for 1099/freelancing-related purchases
    • Always used for 1099/freelancing-related purchases

    Your selection will determine how transactions from each account are categorized in the app.

    When you select Sometimes used for 1099/freelancing-related purchases, the app will automatically differentiate between 1099 work-related (deductible) expenses and personal (non-deductible) ones. If there's an expense that needs clarification, it will be flagged with a yellow light bulb icon, suggesting that you review and categorize it correctly as either a deduction or not.

    If you select Always used for 1099/freelancing-related purchases, these expenses will appear normally with a green checkmark to the left, indicating they are being tracked as deductions.

    personal expenses.jpeg

    If you select Never used for 1099/freelancing-related purchases, these expenses will still be shown; however, they will appear dimmed or faded with an 'x' to the left, indicating they are personal expenses and not deductible.

    personal expenses.jpeg

    If you don’t want to see transactions from an account that’s used only for personal expenses, you’ll need to remove it from your linked accounts. To do this, go to Settings/Profile > Linked accounts > select the account you want to remove > Remove account.

    When you remove an account, you can choose whether to keep or delete the expenses that were already imported from it. Removing the account will always stop new transactions from being imported.

     

  • Linking issues troubleshooting guide

    Here, we list some common issues you may encounter while linking your bank account or card and how to troubleshoot them. There are times when your account will unlink from the app. This usually happens because your financial institution’s system updates or simply because of a password change.

    Your account has been unlinked

    If your bank account becomes unlinked from Keeper, we’ll send you a notification letting you know that you need to relink it. You can relink your account by going to Settings in the mobile app or Profile in the online dashboard, then selecting Linked accounts. You can also relink your account directly here: https://keeper.tax/settings/linked-accounts 

    If relinking doesn’t resolve the issue, try removing the account from Keeper and then linking it again from scratch.

    To remove an account, go to Linked accounts and select the account you’d like to remove.

     

    Your bank isn't on the list when you try to link your account

    Keeper uses Plaid to securely connect your bank accounts and cards. When you choose to link an account or card, Plaid will show you a list of supported financial institutions. If your bank or card doesn’t appear on the list, it means Plaid doesn’t support it yet.

    📝 There are two exceptions: Apple Card can be linked through the Keeper iPhone app using Apple Wallet (iOS 17.4 or later), and Amazon can be linked from Settings/Profile > Linked accounts.

    Plaid regularly adds support for new financial institutions, so we recommend checking back from time to time.

    In the meantime, you can still track your expenses by uploading a PDF, XLSX, or CSV file. You can upload an expense file under Linked Accounts > Expense uploads, or go to the Bookkeeping tab, select the + icon or Add Transaction in the upper-right corner, and choose Upload transaction list.

    Your bank is supported by Plaid, but some sub-accounts aren’t showing in Keeper

    Plaid may support your bank, but some account types might not be compatible. If you're not prompted to select certain accounts during the linking process, and they use the same bank login as your other accounts, those account types may not be supported for linking to Keeper through Plaid.

    In this case, you can upload a PDF, XLSX, or CSV file of your business expenses from that account. You can upload the expense file under Linked Accounts > Expense uploads, or go to the Bookkeeping tab, select the + icon or Add Transaction in the upper-right corner, and choose Upload transaction list.

    How to add/remove a sub-account when your bank is already linked to Keeper

    If you weren’t able to choose which sub-accounts to link during the initial setup, you’ll need to link all available sub-accounts first. You can then remove any accounts you don’t want to track by going to Settings/Profile > Linked accounts, selecting the account, and choosing Remove account.

    When you remove an account, you can choose whether to keep or delete the expenses that were already imported from it.

    If you’re still unable to change which accounts are linked, you may need to update your sharing preferences through your bank’s website. Log in to your online banking portal, find the section for managing connected apps or third-party access, and look for Plaid. From there, you may be able to add or remove the specific accounts that Plaid—and therefore Keeper—can access.

    Your bank account is linked, but your expenses keep loading or are not showing up

    If this happens, first, make sure your account is not linked twice. If it is not, please try removing the account and then re-adding the account in the Keeper app. You may also try uninstalling and reinstalling the app. Also, be sure your phone is updated to the latest software version.

    Your most recent expenses are not showing up

    It may take 1 to 3 days for your most recent purchases to show up, depending on your bank. If you notice missing transactions or if your recent transactions still aren’t appearing after three days, try removing your linked account and then re-adding it from the Linked accounts settings. This will prompt our system to re-scan your transactions.

    Your account is already linked, but your expenses aren’t going back far enough

    If your linked bank account or card isn’t showing enough past expenses, try going to Settings/Profile > Linked accounts, removing the account, and then relinking it to rescan your transactions.

    Our app can track up to 18 months of transaction data, but the exact amount of history available depends on your bank’s policy. Some banks only allow us to access a few months of past transactions.

    If you’ve already removed and relinked your account and still don’t see older expenses, it’s likely that your bank is limiting how far back we can pull data. In that case, you can upload a PDF, XLSX, or CSV file of your missing business expenses from that account.

    You can upload the expense file under Linked Accounts > Expense uploads, or go to the Bookkeeping tab, select the + icon or Add Transaction in the upper-right corner, and choose Upload transaction list.

    Your account has been unlinked for some time without your notice, causing your expenses to stop updating

    No need to worry! You can remove your unlinked account and then re-add it from the Linked accounts settings in the app. This action will prompt our system to rescan your transactions and identify deductions.

    You'll still need to review your transactions and mark any that the app isn't certain about. Additionally, you can set rules for transactions, and the app will retroactively apply those rules to other relevant transactions.

    I tried to link my account, but it says something went wrong after I entered the code to verify

    If you get an error, please let us know so we can take a look to further assist you.

     

    📝 Note: If you have multiple Keeper accounts, linking the same card or bank account to more than one Keeper account will cause it to be unlinked from both accounts. To avoid creating a duplicate Keeper account, always log in using the original phone number or email address you used when you signed up.

    Relinking a bank account or card won’t delete any expenses that Keeper has already tracked.

    If you want to exclude expenses from a linked account, you can mark them as personal in the Bookkeeping tab or delete them. Expenses marked as personal or deleted won’t be included in your exported deductions.

     

  • Your profile and login credentials

    Your Profile 

    To view your Tax Profile information, go to the Deductions tab, select the three-dot menu, and choose Tax Estimate.

    Having detailed information about your employment and income helps us understand your tax situation more accurately. This enables us to build a custom profile for you, maximizing your tax-related benefits.

    Household Details: This section includes your filing status, state of residency, number of dependents if any, W-2 employee income, and freelance income.

    Freelancing/business details: Here, you can specify the type of job or business you have, whether you travel for work, work from home, drive for work, or discuss work during meals.

    Business use percentages: If you use your car or other resources for work, you can only deduct the percentage of expenses related to your business use. This is known as your business-use percentage. You can set the appropriate percentages for your car, phone, and public transport use here.

    Taxes Paid, Credits, and Deductions: Here, you can enter details about the federal and state income taxes withheld from your W-2, or any quarterly tax payments you’ve made. You’ll also have the option to indicate if you qualify for any of the following credits or deductions: student tuition payments, mortgage interest, or traditional IRA contributions.

     

    Login Credentials 

    To access your Login credentials go to the Settings tab > Login credentials. 

    Keeper uses email and your phone number (via SMS) to log you in, so it is important to keep these details updated! 

    Here, you can easily update your name, email address, and phone number.

    📝 Note: Since you can log in using either your phone number or email address, if you’ve forgotten one, lost access to it, or changed your contact details, you can still use the other to access your account. Once you're logged in, be sure to go to the Settings tab > Login and credentials section to update your phone number or email address.

    If you have any questions or concerns, please don't hesitate to let us know! We'll be happy to help you out.

     

  • Exporting your deductions

    One of the key features we provide is the ability to export your deductions. To access this option, you’ll need an active subscription plan (at least the monthly plan) to download an export copy.

    We track your expenses throughout the year, ensuring they’re readily accessible whenever you need them. If you’d like a copy of your deductions to print or use elsewhere, you can easily export them as a spreadsheet. Please note, however, that the export will only include business-related expenses or those eligible for your Schedule C (Form 1040). While you can track personal expenses within the app, the export feature is designed exclusively for business deductions.

    Below is a sample of what your export copy looks like.

    If you need a template like this one to track your expenses, you can download a free copy here.

     

    How to export a copy of your deductions

    Exporting a copy of your deductions from Keeper is quick and easy. Whether you need a record for yourself, your accountant, or another tax software, follow these steps to get your expense data.

    Steps to Export Your Deductions

    1. Open the Keeper app or your web dashboard and go to the Bookkeeping tab.
    2. Select the tax year for which you want to export your expenses.
    3. Tap or click the three-dot menu in the top-right corner and choose Export Deductions.

    Choosing Your Export Option

    When exporting from the Keeper app, you’ll have the option to generate a copy:

    • For your personal records
    • For your accountant
    • For use with other tax software

    If you choose "For my accountant," you can enter their email address to have the export sent directly to them. Just select "Connect my accountant," and they’ll receive an email with a download link.

    Receiving Your Export

    If you choose to export a copy for your own records, you’ll receive an email with the subject line "Your export is ready!" If you do not see it, please be sure to check your spam or junk folder. Kindly note that the link to download your export copy expires after 7 days. If the link expires, you can just email yourself a new one!

    💡Tip: You can easily export a copy of your deductions for both the current and previous years. If you've been tracking your expenses with us for a longer period and need copies for earlier years, simply let us know, and we’ll be glad to send you the information via email.

     

    Understanding your export copy

    In this section, we’ll help you navigate your export copy, detailing each sheet and how to organize your expenses to suit your needs.

    There are several sheets in your export copy:

    Schedule C Category Totals

    This sheet shows your business deduction totals organized by Schedule C category. You’ll see a separate Schedule C tab for each job or business you’ve added to Keeper. These totals can make it easier for you or your accountant to review your deductions and prepare your tax return.

    All Transactions List

    This sheet contains a complete list of the business deductions Keeper has recorded for the year. Each transaction includes the date, merchant name, status, amount, category, and subcategory.

    If you have multiple jobs or businesses, the list will also show the percentage of each expense allocated to each job, so you can see how your expenses are being split.

    If you want to view your expenses within a specific date range, you can easily sort the expense date column from the most recent to the oldest, or vice versa.

    If you need to calculate the total for a specific expense or category, you can sort the expenses in the All Transactions sheet alphabetically and then add the amounts by category or expense name.

     

    Note: While the app is great for tracking your business expenses and filing your return, the exported copy of your deductions cannot replace actual receipts or bank statements during an audit. We’ll provide you with an export of the expenses you've tracked in the app, but this is just to guide you when gathering the necessary receipts and bank statements to verify your business expenses.
     

  • How to delete my account?

    To delete your account, go to the Settings tab of the app and select 'Manage Subscription.' From there, if you scroll all the way down, you'll see an option to delete your account.

    Please note that this action will unlink all associated bank connections, and all stored data in your account will be permanently deleted, with the exception of your tax filing data. This specific information must be retained for three years to comply with federal regulations.

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