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In-app vs. web dashboard
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In App: File Taxes tab
The File Taxes tab is your personalized gateway to filing taxes with Keeper. You can get started with the touch of a button. The process is completely automated, easy to follow, and fast, so there's no need to be a tax expert.
The filing flow will walk you through the process of uploading your forms and documentation. After that, our team of tax experts does the heavy lifting so you don't have to.
File Taxes Interface
When you open the File Taxes section, you’ll start by selecting the tax year you want to file. Premium subscribers can file both their current-year return and prior-year returns directly through the app.
Navigation: File Taxes -> Year (Left Corner)
Once you have chosen your tax year, you can start your return, monitor your progress, and pause or resume whenever you like. The filing process is divided into three key stages: Share details, Keeper review, and Sign and file. We will go over each of these steps in more detail later on.
Rest assured, filing with us is quick and straightforward. Before your tax return is sent to the IRS, it will be professionally reviewed by a tax expert.
And don’t worry, your tax return won’t be submitted until you have reviewed and confirmed your intent to file. You can go back to edit your information or ask questions if needed!
Copy of past returns
All tax returns you filed through Keeper, both current and previous years, are stored in the app for your convenience. To request a copy, simply head to the File Taxes section, choose the year you filed, and select the option to have your return emailed to you.
When viewing a specific return, you’ll also find a summary that breaks down how your tax bill or refund was calculated, giving you a clear overview of your filing details. This summary will include key details such as:
- Adjusted Gross Income (AGI)
- Standard or itemized deductions
- Total taxable income
- Any non-refundable credits
- Gross taxes owed
- Taxes withheld and refundable credits
If you need to quickly check information like your AGI, simply select the tax year you’d like to review.
Navigation: File Taxes -> Year you filed (Left Corner)
Book a tax pro call
If you scroll down in the File Taxes tab, you’ll find an option to schedule a consultation with one of our tax professionals. This service is ideal for addressing specific tax questions or getting personalized guidance tailored to your situation.
Simply select Book a call, and you’ll be directed to the Tax Pro section, where you can schedule a time that works best for you.
For a closer look at how the consultation works and what to expect, check out our Tax Pro Consultation article for more details.
Navigation: File Taxes -> Book a call
Other available services
Need help with something beyond your standard tax filing? The Other Available Services section in File Taxes gives you access to additional tax services that can help you stay on top of your tax obligations throughout the year.
Here’s what you can find in this section:
- Tax estimate: Get an estimate of your potential tax bill or refund based on the information in your account.
- Tax planning strategies: Explore strategies that may help you reduce your tax liability and make informed decisions about your taxes throughout the year. Simply upload a copy of your previous year’s tax return to receive personalized tax planning strategies based on your tax situation.
- Set up a business (LLC, S-Corp): Get help setting up your business and choosing the appropriate business structure.
- LLC filings and deadlines: Get assistance with certain state-level LLC filing requirements and deadlines.
- Schedule quarterly payments: Set up your federal quarterly estimated tax payments to help you stay on track with your tax obligations.
- Amend a return: Get help correcting or updating a previously filed tax return when an amendment is needed.
- File S-Corp/partnership taxes: Get assistance with filing your business tax return if you operate as an S corporation or partnership.
To get started, go to File Taxes > Other Available Services and choose the service you need. From there, you’ll be guided through the next steps and our team can take it from there.
Navigation: File Taxes -> Other Available Services
Set up a business (LLC, S-Corp)
If you need assistance setting up an LLC for your business or have an existing LLC and are considering an S-Corp election, the Set up a business (LLC, S-Corp) option can help you get started.
Selecting this service under Other Available Services directs you to our partner, Swyft Filings, which offers Keeper customers a 10% discount on all formation packages. Simply select Get started to continue and take advantage of your Keeper-exclusive 10% discount on Swyft Filings’ formation packages.
Navigation: File Taxes -> Other Available Services -> Set up a business (LLC, S-Corp)
Schedule quarterly payments
Keeper can help you estimate your quarterly tax payments and provide guidance on when and how to make them. If you’re a Premium subscriber, you can schedule your federal quarterly tax payments for the current year when you file your return, so you don’t have to remember to make each payment manually.
If you’ve already filed your current-year return, you can still schedule any remaining federal quarterly payments for the year. Just go to File Taxes > Other Available Services > Schedule Quarterly Payments.
When using this feature, if you filed your return with Keeper, we’ll use the information from your Keeper-filed return to calculate your estimated payments. If you filed elsewhere, we’ll ask you to provide three lines from your prior-year Form 1040 or upload a PDF copy of your return.
📝A few things to keep in mind: Keeper can’t schedule payments for quarterly deadlines that have already passed, so you’ll need to make any missed payments yourself. Currently, Keeper can only schedule federal quarterly tax payments. If you’d like help calculating your state quarterly estimated taxes, reach out to us and we’ll be happy to assist.
Navigation: File Taxes -> Other Available Services -> Schedule Quarterly Payments
File S-Corp/partnership taxes
If your business is structured as an S corporation or partnership, the File S-Corp/partnership taxes service can help you get started with your business tax filing. Business tax returns are handled separately from your personal return and may require additional forms and information based on your business structure.
When you select this service under Other Available Services, you’ll be directed to the Ask feature, where you’ll be asked to upload a copy of your last year's business tax return. Our team will then review the return to better understand your business and determine what filing support you may need.
Once we’ve reviewed the information, our team will reach out with the next steps and additional details about the filing process. Business tax filing services are available through Keeper’s Business Plan as part of our Add-on Services.
Navigation: File Taxes -> Other Available Services -> File S-Corp/partnership taxes
Filing prior-year returns
Premium subscribers can file not only their current-year return but also prior-year returns for 2022, 2023, and 2024 directly from the online dashboard.
To begin, navigate to File Taxes, select the tax year you want to file, and start the process by uploading your tax forms for that year. You’ll answer a few simple questions and submit your information for review. Our tax expert team will then prepare your return and notify you as soon as it’s ready for filing.
📝For returns from 2021 and earlier, our team handles preparation manually. Just reach out to us, and we’ll manage the process for you. Additional fees may apply for older returns, depending on the tax year and the number of returns you need to file.
Navigation: File Taxes > Year (top left corner)
Filing amended returns
If you’ve already filed your return, whether through Keeper or another service, and need to make changes, our Premium subscription allows you to file an amendment with ease.
To begin, go to File Taxes in the app, select the tax year you want to amend, then navigate to Other Available Services at the bottom of the page. Choose Amend this 20XX tax return if you filed with Keeper, or Amend a 20XX return I filed elsewhere if your return was filed outside Keeper.
Navigation: File Taxes > Other available services > Amend this return
You’ll then see a prompt to start the amendment process. Click Continue, and the system will switch from the standard filing flow to the amendment filing flow, allowing you to proceed with your amendments.
From there, simply upload your tax forms, answer a few questions, and indicate the changes needed on your return. Once completed, submit it for review by selecting Continue to Tax Pro Review, and our tax team will begin preparing your amendment.
If you selected the amendment option by mistake or decide not to proceed, simply click Delete this amendment to return to the standard filing flow.
For returns from 2021 and earlier, amendments are handled manually by our tax team. Just reach out to us, and we’ll guide you through the next steps.
Navigation: File Taxes -> Amendment flow -> Delete this amendment
Navigating the Tax Filing Process
Let's now explore the various sections of the filing process!
1. Share details
Drop off tax forms
At the beginning of the tax filing process, you can upload the necessary tax forms or documents for your return. You can do this by dragging and dropping your files, uploading a photo, or selecting documents from your device.
📝 After you’ve uploaded your tax forms, you can review them by returning to the Drop off tax forms section of the File Taxes tab. This will show all the forms you've uploaded, and you can view the details by selecting each specific form.
Navigation: File Taxes -> Drop off tax forms
Moreover, if you prefer to input your tax form details manually, you can easily do so by selecting Enter manually. This option directs you to a page where you can choose the specific tax form you wish to enter manually.
Navigation: File Taxes -> Drop off tax forms -> Enter manually
Review your deductions
Once you've uploaded all your tax forms, you can scan your bank accounts to identify potential deductions. After scanning, be sure to review your deductions to confirm that everything is accurate.
Navigation: File Taxes -> Review Your Deductions -> Review Deductions
Answer personalized questionnaire
Once you're done reviewing your deductions, you can start answering the questionnaire. You'll be prompted with a series of questions tailored to your tax situation. Please answer them as accurately as possible. If you have any queries or find any part unclear, feel free to let us know. We're here to assist you every step of the way!
Navigation: File Taxes -> Answer personalized questionnaire -> Start questionnaire
Submit for review
The next stage of the filing process involves reviewing all the details you've entered. Once you've completed answering all the questions, you'll land on a summary page that neatly organizes the information you've provided. Each section in your tax filing summary is interactive, allowing you to easily make any adjustments if necessary.
During this stage, you also have the option to include any additional income, credits, or deductions by simply clicking on the sections marked with a + sign.
Navigation: File Taxes -> Your Tax Information
If everything appears accurate, you can proceed to submit your return for review by selecting Continue to tax pro review. Our dedicated team of tax experts will then review your filing to ensure its accuracy.
2. Keeper review
Once we have completed the review of your return, we will inform you if there are any issues that need your attention. If everything is in order, you will see your tax bill or refund details when you return to the filing process. Before you submit your tax filing to the IRS, you’ll have the opportunity to review your return and the final tax calculations, which will show your tax bill and/or refund amounts for both federal and state taxes.
Remember, we won't submit your return without your approval!
Tax return summary
On this page, you'll see your finalized tax bill or refund amounts, as well as a summary of your tax filing information.
Tax bill amounts are displayed in red, while refund amounts appear in green. You also have the option to edit your return by selecting Unlock to make edits.
📝 Please note that you will only see your finalized tax bill/refund details in the File Taxes section after submitting your return for review.
3. Sign & file
Once you’ve confirmed your tax bill or refund details and are ready to proceed with filing your return, simply click Sign & File to move on to the next step.
Selecting your payment method
On the next page, you’ll choose your payment method. This will be utilized for either paying your taxes or depositing your refund if you're entitled to one.
You have the option to add a bank account or choose the pay later option.
If you choose Add a bank account, you can either select from the accounts already linked to the app or manually enter your bank account information.
Opting to pay later allows you to make the payment yourself or set up a payment plan with the IRS, giving you more time to pay your taxes. However, if you're anticipating a refund from either the IRS or your state, selecting this option means they will mail you a check to the home address you provided on your return.
Sign your return
After selecting your payment method, we'll ask if you'd like a copy of your return emailed to you. It's important to carefully review your tax return before signing.
On the following screen, you'll be able to sign your return.
Once you've signed, you'll see another overview of your finalized tax bill or refund with a breakdown of your tax information.
At the bottom of this page, confirm your intent to file by clicking on the Send to IRS button.
‼️Important Note: Once you submit your return to the IRS, you won't be able to make any further changes to your return. Make sure to select this option only when you’re certain you’re ready to file and no additional edits are needed.
Congratulations! Your return will be transmitted to the IRS.
Now, sit back and relax. You'll receive a confirmation once the IRS accepts your return.
If, for any reason, the IRS rejects your return, don't worry. We'll promptly notify you and provide details on why it was rejected and how to correct the error.
Want to know more? See our Filing with Keeper articles for more useful tips.
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In App: Bookkeeping tab
In this section, you will learn more about the Bookkeeping tab, where you can add, view, and manage your transactions in one place.
Year
When you click on the year, you can switch between your transactions for the current year and prior years, going back to 2022. If you have been tracking transactions with Keeper in previous years, those transactions will remain available in the Bookkeeping tab and can be viewed or edited at any time.
If you recently signed up and connected your bank accounts for transaction tracking, keep in mind that Keeper can typically access up to 18 months of transaction history, although this depends on your bank’s policy. Some banks may only provide a few months of data.
In these cases, you may not see transactions from prior years scanned automatically, but no worries. You can still manually add transactions or upload bank statements for those years. We will cover those options in more detail later.
Navigation: Bookkeeping -> Year
Manually adding a transaction
Navigation: Bookkeeping -> Plus sign (+) -> Add transaction manually
- Select Expense or Income
- Enter Merchant name and Amount.
- Select Type: Business or Personal
- Select a Category
- Select Transactions date
- Add a note (optional)
You can also attach a photo of your receipt if you prefer.
Don't forget to hit Save!
Transaction Upload: Manually adding transactions in bulk
Navigation: Bookkeeping -> Plus sign -> Upload transaction list
If you have a large number of transactions to add, you can upload them using a PDF, XLSX, or CSV file. To do this, go to the Bookkeeping tab, select the + sign in the top-right corner, and then select Upload transaction list. This feature is also available in the Settings > Linked accounts > Expense Upload section.
This is especially helpful if you have a bank account or card that isn’t currently supported by the app. Simply upload a spreadsheet or bank statement from that account, and Keeper will automatically add the transactions to your Bookkeeping tab once the upload is complete.
💡Tip: If your transactions didn’t upload successfully, try saving your file in CSV format with only these three columns: Date, Name, and Amount. Avoid including any other information so the app can correctly process your transactions. If you’re still having trouble, don’t worry—reach out to us, and we’ll be happy to help!
Deleting a transaction
Navigation : Deductions -> Select Transaction -> Menu (...) -> Delete transaction
If you need to remove a transaction, go to the Bookkeeping tab, find and select the transaction you want to delete, select the menu (...), then select Delete transaction.
This works for manually added transactions, uploaded transactions, and transactions imported from a linked account. Deleting an imported transaction cannot be undone, so you will be asked to confirm. If you want a transaction excluded from your deductions or income, mark it as Personal to keep it in your records.
Tracking income
Navigation: Bookkeeping tab -> Select Income Transaction -> Select Income Category
In the Bookkeeping tab, open a transaction, select an income category, and choose the income type it belongs to. Income categories include: Other income, Salaried income, Unemployment income, and Self-employed income. Income transactions display a plus sign (+) before the amount. To add income manually, tap the + button in the Bookkeeping tab.
Income tracked in the Bookkeeping tab helps with recordkeeping and your tax estimate. When you file your return, you’ll still need to provide your income and any tax forms in the File Taxes tab.
Menu (...)
Navigation: Bookkeeping -> Menu (...)
The menu in the Bookkeeping tab of the Keeper mobile app offers five handy tools:
- Rules
- Financial accounts
- Match receipt to transaction
- Book a tax pro call
- Tax estimate
- Export deductions spreadsheet
Let’s explore these features in more detail.
Creating Rules
Navigation: Bookkeeping -> Menu -> Rules
The Rules feature helps you automatically categorize recurring transactions so you won’t need to update them manually. Whether it’s a monthly utility bill, recurring income, or a personal subscription like Netflix, creating a rule ensures these transactions are consistently marked according to your preferences.
To manage your rules, open the Menu in the Bookkeeping tab and select Rules. This opens a window where you can create new rules or review and update existing ones.
When creating a rule, all you need to enter is:
- Merchant name
- Type
- Category
- Business/Personal Use Percentage
Here are some types of rules you can create for managing your transactions:
- Deduction: Set up rules for recurring transactions such as utilities, subscription services, and insurance. This way, you won't need to manually add them each month.
- Personal: Create rules for personal transactions to ensure they aren't mistakenly categorized as deductions or income. This is ideal for expenses like grocery store purchases or non-work-related streaming services.
- Ask Me: For transactions that might qualify as deductions or income only in specific situations, create a rule and set the Type to Needs Review. This means these transactions won’t be automatically categorized. Instead, you can review them in the app and decide if they qualify as deductions or income.
You can also choose to apply the rule to past transactions. By selecting this option, all transactions with the exact name will be automatically updated according to the rule you’ve set.
For rules that match on amount, account, or category, or to change the order of your rules, use Rules on the Keeper web dashboard.
Linking your accounts
Navigation: Bookkeeping -> Menu -> Financial accounts
By selecting the Financial accounts option from the menu within the Bookkeeping section, you'll be directed to the Linked accounts section. You can also access Linked accounts in the Settings tab. Here, you can link your bank accounts or cards, allowing us to scan and track your expenses while identifying potential deductions. From Linked accounts, you can also link your Apple Card (iPhone, through Apple Wallet) and your Amazon account.
The Expense uploads feature is also available in the Linked accounts section, allowing you to upload a spreadsheet or statement to import transactions.
Booking a tax pro call
Navigation: Bookkeeping -> Menu (...) -> Book a tax pro call
Selecting this option from the menu within the Bookkeeping tab will take you to the Tax Pro section of the app, where you can schedule a 30-minute consultation with one of our tax experts.
For a detailed overview of how the consultation works and what to expect, check out our Tax Pro Consultation article!
Tax Estimate
Navigation: Bookkeeping -> Menu (...) -> Tax estimate
Curious about how much you might owe in taxes or whether you’ll get a refund for the current year? The Tax Estimate feature provides a quick calculation to give you an idea of your potential tax bill or refund. You can access this by selecting the Menu (...) in the Bookkeeping tab.
Keep in mind that while the estimate provides a helpful ballpark figure, it doesn’t take into account other sources of income, credits, or deductions that will be factored in during the actual filing process. Think of it as a useful guide, but not a final calculation. Your actual tax bill or refund may vary once you complete your filing with us and submit your return information for review from the File Taxes section of Keeper.
Understanding your tax profile
Navigation: Bookkeeping -> Menu (...) -> Tax Estimate
Your tax profile, accessible through Tax Estimate, includes important details about your income, work, and some of the credits or deductions used to calculate your tax estimate.
You can also update the percentage of your vehicle, public transport, and phone expenses used for business. Additionally, you can enter the size of your home and home office to calculate the business-use percentage applied to the deductible portion of your home expenses. If you travel for work or have meals with clients, you can indicate that information here as well.
Below, we’ll explain each section of your tax profile in more detail.
Personal Info and Income
In this section, you can update your:
- State of residence
- Tax filing status
- Dependents (if any)
- Expected annual W-2 employee income
- Expected annual freelancing/business income
Jobs
Here, you can add or edit the type of 1099 work you do or the business you have by selecting +Add a Job under Jobs.
If you don’t see an exact match, simply type in your job or business name. You can then select it as an option and add it to your freelancing details. Once you select a job role, you'll need to select an entity type.
As you continue to use Keeper, it will learn from your spending habits, helping to categorize your transactions and suggest possible deductions based on your type of work.
Business Details
Next, you’ll find toggle switches and sliders for common deductions such as business meals, travel expenses, vehicle use, phone-related costs, public transportation, and home office expenses. The information you provide here helps Keeper calculate potential savings and determine which expenses are deductible.
Use the toggle switches to indicate, for example, if you have business meals with clients or colleagues, or if you travel for work.
Below, adjust the sliders to reflect the percentage of time you use your vehicle, phone, or public transportation for 1099 work or business purposes. For instance, if you drive six hours per week and three of those hours are work-related, set the slider to 50%. You can update these percentages anytime. If you have a home office, you can also enter your home and office size to calculate your home business use percentage.
📝 If a deduction doesn’t apply to you, simply set the percentage to zero. For example, if you don’t use your car for business, set the driving slider to zero.
💡Tip: For a better understanding of which expenses qualify for these deductions, we recommend checking out our helpful articles on our website at https://www.keepertax.com/free-resources.
Taxes Paid, Credits, and Deductions
In the final section of your tax profile, you can enter details about the federal and state income taxes withheld from your W-2, or any quarterly tax payments you’ve made. You’ll also have the option to indicate if you qualify for any of the following credits or deductions: student tuition payments, mortgage interest, or traditional IRA contributions.
Exporting your deductions
Navigation: Bookkeeping -> Menu (...) -> Export deductions spreadsheet
One of the helpful features we offer is the ability to export your deduction totals and transactions to a file. If you're on an active subscription plan (at least the monthly plan), you can easily download a copy of your deductions export whenever you need it.
If you'd like a copy of your deductions to print or use elsewhere, simply export them as a spreadsheet. To do this, tap the Menu (...) within the Bookkeeping tab and select Export deductions spreadsheet. Just make sure to choose the correct year in the top-left corner of the Bookkeeping tab before exporting.
Business Deductions
Navigation: Bookkeeping
The total amount of business deductions is shown to reflect the full amount of your eligible business expenses. This includes only legitimate business costs and accounts for accurate percentages of business use.
This amount reduces your gross self-employment income when you file your taxes, which lowers your taxable income and, ultimately, helps reduce the taxes you owe.
View business deductions by category
Navigation: Bookkeeping -> Business deductions
When you tap on your Business deductions amount, a pop-up window will appear with a breakdown of your total deductions by category. This is where you can view, manage, and edit expenses by category.
By tapping on the chevron symbol in a specific category, you’ll see all the added deductions. Reviewing these sections is a great way to stay organized and ensure all your deductions are tracked.
From here, you can also select View your tax estimate to access the Tax Estimate feature.
Search transactions by name
Navigation: Bookkeeping -> Magnifying glass icon
The magnifying glass icon 🔍 will let you search your transactions by name. (e.g., Amazon)
Sorting transactions
Navigation: Bookkeeping > Sort
Select the Sort feature in the Bookkeeping tab to sort expenses by Most Recent, Amount: High-Low, and Amount: Low-High.
Filtering transactions
Navigation: Bookkeeping > Filters
Below the total deductions amount, you can find filters to filter your transactions by:
- Date: tap the Date chip to filter by a start and end date.
- Tax Status
- Type
- Category
- Amount
- Job
Filtering transactions by tax status
Navigation: Bookkeeping -> Tax Status
If you tap on Tax Status, you’ll be able to filter your transactions by:
- Deduction
- Non-deductible
- Business income
- Personal income
- Needs Review
'Needs review' transaction status
Navigation: Bookkeeping -> Tax Status -> Needs review
Under Needs Review, you'll see a list of transactions to review if any expenses or income remain uncategorized. With a tap of a button, you can mark each transaction as either a deduction or not and categorize income transactions. Checking this area of the app frequently to correctly mark each transaction is a great habit to develop.
More deductions equal more tax savings!
Ask feature
Navigation: Bookkeeping -> 'Needs Review' transactions
Not sure whether an expense can be deducted? Don't worry; we've got you covered!
You'll notice that your uncategorized or unreviewed transactions (transactions with a 💡lightbulb icon) have a question mark icon. This feature allows you to instantly ask if that specific transaction can be deducted. Simply tap on that button, and it will take you to the Ask tab where our AI Assistant answers your question in seconds! Moreover, if the AI assistant determines that a human response is needed, it will alert one of our staff members to provide an answer instead. You can also select a transaction and select 'Have a question? Ask us.'
Editing a transaction
Navigation: Bookkeeping -> Select a transaction
Tapping on any transaction in the Bookkeeping tab opens up a list of tools to help you manage the transactions that are added to your list of transactions.
You can tap on a specific purchase to:
- Create/View rule
- Add receipt photo
- Add a note
- Edit the merchant name or amount spent (select menu, Edit transaction details)
- Edit business-use percentage
- Edit the category
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Edit the type
Adding a receipt
Navigation line: Bookkeeping -> Menu (...) -> Match receipt to transaction
Open an expense and select Add receipt to attach a photo (JPG, PNG, or HEIC) or a PDF of your receipt. You can also start from the receipt. Choose Match receipt to transaction from the Menu (...) within the Bookkeeping tab, upload the receipt, and Keeper will attach it to the matching transaction or offer to create a new transaction if no match is found.
Add a note
Navigation: Bookkeeping -> Select a transaction -> Note (optional)
You can also add a note to your transactions. This is helpful if you'd like to add extra documentation for your transactions, especially business meals, such as who you're with or what the meeting was about.
Split Amounts
Navigation: Bookkeeping -> Select a business transaction -> % for business
If a purchase includes both personal and business items (for example, buying business supplies along with personal goods), you can adjust the business-use percentage to accurately claim only the portion related to your business.
Smart Split
Navigation: Bookkeeping -> Select a transaction -> % for Business -> Overwrite smart-split
Smart Split is an accounting method that divides your expenses across your freelance or business jobs based on your reported income and industry benchmarks. When you file, Keeper will automatically assign expenses to a Schedule C income source using this method.
However, if you'd rather allocate transactions manually by income source, you can do that in the Bookkeeping section of the app. Just select the expense, choose the % for Business option, and then click Overwrite Smart Split. From there, you’ll be able to assign the transaction to specific income sources yourself.
Bulk edit
Navigation: Bookkeeping tab -> Press and hold a transaction
The bulk edit feature allows you to make changes to multiple transactions at once. Simply press a transaction and hold it for a few seconds until you see the multi-edit mode. You can then select the transactions you'd like to bulk edit.
Navigation: Bookkeeping -> Press and hold a transaction -> Edit
After selecting the transactions you'd like to bulk edit, tap on Edit. This will pull up a screen where you can bulk change transactions by the following:
- Add a note
- Change transaction categories
- Mark as business
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Mark as personal
Add a note lets you add the same note for all selected transactions.
Mark as business will mark the type as Business for all selected transactions, and
Mark as personal lets you mark the transactions as personal.
Navigation: Bookkeeping tab -> Press and hold a transaction -> Edit -> Change transaction categories
By selecting Change transaction categories, you can edit transaction categories with just one tap. Here, you can see all the categories you can choose from. Kindly note that you can select only one category for all selected transactions.
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In App: Ask tab
The Ask tab is where you can ask us questions you have about your business deductions, tax return, membership, how to use the app, or anything in between. And as your tax assistant, you'll get an answer from us directly.
Did we mention, that this feature is completely free? And you can message us anytime in-app!
You can also send photos and files if needed by selecting the plus sign next to the chat box.
If you upload a file, you can view it directly from the Ask tab by clicking the link icon below the file preview. To delete the file, just click the trash can icon beneath the image.
Navigation: Ask -> Type message here
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In App: Tax Pro Call
Tax season kind of feels like trying to assemble IKEA furniture without the instructions—and maybe with missing screws. Whether you're scratching your head over how to shrink your tax bill, curious if switching to S-Corp status could save you some cash, or just stuck in a weird tax situation that Google can't solve, our Tax Pro Consultation service is here to help untangle the mess!
The Tax Pro section of your Keeper app is where you can schedule a one-on-one, 30-minute consultation with your assigned tax expert. This service is available to Premium subscribers and includes one free 30-minute call every three months during your subscription.
If you need additional calls, you can book them for just $60 each. Keep in mind that additional calls are only available to Premium subscribers.
How to schedule a Tax Pro call
To book a call with a tax pro, go to the Tax Pro section in your app, or tap the three-dot menu (...) in the top-right corner of the Bookkeeping tab and select Book a tax pro call.
From there, you can view your assigned tax expert’s profile along with a calendar to schedule your consultation. If you select See More below the tax expert’s profile, you’ll be able to browse additional tax experts and choose the one you’d like to schedule a call with.
Before confirming your appointment, be sure to provide information about the topics you want to discuss. Your tax expert will review these notes ahead of your call, so the more details you share, the better prepared they’ll be. Once you’re ready, select Book tax pro call to secure your spot.
If you're already subscribed to the Premium plan, your call will be booked immediately. If not, you’ll be prompted to subscribe or upgrade. Don’t worry—if you’re upgrading from an existing plan, you’ll only pay the difference in the cost of your current plan and the Premium plan.
‼️Important: If you need to cancel or reschedule your call, make sure to do so at least 24 hours in advance. You can make changes in the same Tax Pro section. A $30 fee will be charged for no-shows or cancellations made less than 24 hours before your appointment.
How to join your scheduled call
When it’s time for your call, just go to the Tax Pro section in your web dashboard. You’ll see the call details there—click “Join call” at the scheduled time to meet with your tax expert.
If needed, you can cancel the call from the same screen, up to 24 hours in advance.
Make sure you have Zoom downloaded and ready to go before the meeting.
If you have questions about the Tax Pro consultation service or need help booking a call, feel free to reach out—we’re here to help!
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In App: Settings tab
The Settings tab serves as a central hub for managing key aspects of your Keeper account. From linking and managing financial accounts to customizing notifications, reviewing past returns, updating login information, managing your subscription, and checking referrals, this section puts everything you need in one place.
On top of that, the Settings tab gives you access to Tax University, where you’ll find great resources to help you learn more about taxes. Let’s take a closer look at each feature and see how they work.
Profile & Preferences
Linked accounts
Simply tap on Linked accounts in the Settings tab to link your bank accounts or cards. Once you link your account(s), our system will begin importing your transactions and finding potential deductions.
Navigation: Settings -> Linked accounts
You can even control whether or not a specific account is used for work, personal, or both. You can remove an account from here, too. When you remove an account, you can choose whether to keep or delete the expenses that were already imported from it.
Navigation: Settings -> Linked accounts -> Select an account -> Remove this account
We partner with Plaid to connect your accounts. By connecting through Plaid, we do not have access to your personal information. We're only able to see transactions from your linked accounts. And that's to find deductions that put more savings in your pocket.
Connecting Apple Card and Amazon
Most banks and credit cards connect to Keeper through Plaid, but Apple Card and Amazon are a little different.
Apple Card: If you use an Apple Card, you can connect it directly through the Keeper iPhone app. Select Apple Card when linking an account, then allow Keeper to access your Apple Wallet transactions. Apple Card linking requires iOS 17.4 or later and isn’t available on Android or the web dashboard.
Amazon: You can connect your Amazon account from Settings > Linked accounts in the mobile app or Profile > Linked accounts online. Once connected, Keeper can import your Amazon purchases—even purchases made with a card that isn’t linked to Keeper—and match them to your existing card transactions when possible.
Notification settings
Here, you can adjust your notification preferences to:
- App notifications
- SMS text messages
- Don't notify me
📝 Please note that the notifications displayed in the Settings tab are only examples, not your actual notifications. If you choose to receive app notifications, you'll get push alerts whenever the Keeper app provides updates about your potential deductions or tax filing status. If you prefer SMS notifications, these updates will be sent to you via text messages instead.
Navigation: Settings -> Notification settings
Past returns
All tax returns filed through Keeper, including both current and previous years, will be available in this section. You can request to have a copy of any return emailed to you.
When you select a specific tax return to download, you'll also see a brief summary showing how your tax bill or refund was calculated. This summary will include key details such as:
- Adjusted Gross Income (AGI)
- Standard or itemized deductions
- Total taxable income
- Any non-refundable credits
- Gross taxes owed
- Taxes withheld and refundable credits
If you need to quickly check information like your AGI, simply go to the Past Returns section after filing and select your tax return to view the details.
Additionally, if you uploaded any tax forms during the filing process, you'll be able to download them under the Documents section once your filing is complete.
Navigation: Settings -> Past Returns
Account & Subscription
Login credentials
In this section, you can update your:
- First and last name
- Email address
- Phone number
Navigation: Settings -> Login credentials
Partner Sharing Feature
In the Login Credentials section, you can use the Partner Sharing feature to add another person’s email address or phone number. This is especially handy if you’re filing jointly and both you and your spouse can log in and keep track of your self-employment expenses in the app. It can also serve as a backup login option in case you ever lose access to your own email or phone number.
Navigation: Settings -> Login credentials -> Partner sharing
Manage subscription
This is where you can view and manage your membership plan.
- Edit subscription
- Edit payment method
- Cancel subscription renewal
📝 When you cancel the renewal of your subscription, you are effectively unsubscribing / deactivating your account. You will not incur any charges moving forward unless you decide to resubscribe.
Navigation: Settings -> Manage subscription
Towards the bottom of the Manage subscription page, you'll find an option to permanently delete your Keeper account. Please note that choosing this option will unlink all connected bank accounts and erase all data stored in your account, with the exception of your tax filing information. To comply with federal regulations, tax filing data must be retained for three years.
Navigation: Settings -> Manage subscription -> Delete account and all data
Refer a Friend
The Refer a friend section is where you can access your unique referral link to share with friends and view details about Keeper's referral program.
When you refer a friend, they will receive a 25% discount on Keeper's Filing + deductions or Premium subscriptions. If they subscribe to Keeper (Filing + deductions or Premium) and remain a user for at least 30 days, you will earn a $100 reward which will be sent to your PayPal account. You can earn up to $500 through Keeper's referral program by referring up to five people.
Navigation: Settings -> Refer a friend
Tax University
Our Tax University can be accessed from here where you can learn about all things taxes without the jargon.
Here, you can explore a variety of essential topics, including:
- Understanding your 1099 tax bill
- Managing receipts for taxes
- Car expenses and mileage
- Home office deductions
- Business travel deductions
- Business meal deductions
- Education deductions
- Quarterly taxes
- LLCs
- Advertising deductions
- Clothing deductions
For added convenience, you can also access Tax University online at https://www.keepertax.com/free-resources.
Navigation: Settings -> Tax University
Log out
To sign out of your Keeper account, scroll to the bottom of the Settings tab and select the log out button. This will safely log you out of your account.
Navigation: Settings > Log out
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Tax University
Now that you've set up your Keeper account, you might have questions about various tax topics, such as:
- Your 1099 tax bill
- Receipts for taxes
- Car expenses & mileage
- Home office deduction
- Business travel deduction
- Business meal deduction
- Education deduction
- Quarterly taxes
- LLCs
- Advertising deductions
- Clothing deductions
For clear, comprehensive answers and resources, check out Tax University! This free resource, available both within the Keeper app and online, offers valuable information on everything from business deductions to tax filing.
To access Tax University in the app, go to the Settings tab. You'll find Tax University listed as the last item.
You can also access Tax University online at https://www.keepertax.com/free-resources for your convenience. Explore our resources and get the answers you need to navigate your taxes confidently!
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