What is Keeper?

  • How does Keeper work?

    Keeper is a tax filing software that connects to your bank to automatically personalize your experience and uncover tax breaks. We help independent contractors, freelancers, and small business owners discover deductions and file taxes.

    By linking your accounts, our bookkeeping app lets us track and categorize your business expenses as they happen throughout the year — creating a list of deductions that will save you time and money when you file!

    You can easily review and manage your expenses in the Deductions tab. Should you have any questions about your expenses, feel free to reach out to your tax assistant using our in-app messaging feature.

  • Why your information is safe with Keeper

    We get it. Dealing with your financial information is something we take seriously. We use state-of-the-art, banking-grade encryption to keep your personal information safe. That's why we partner with Plaid to securely link your accounts to our app. 

    When you connect your financial accounts to the Keeper app using Plaid, you’ll be prompted to enter the username and password associated with those accounts (Heads up! We don't have access to your login information or bank account details.) Plaid then links your accounts to our app, so we can find your qualifying business deductions. It's that easy!

    You can learn more about Plaid here.

  • Why should you track your business deductions?

    Business deductions are your best friend if you have any type of 1099 or self-employment income. You can deduct anything you buy to do your work — but for it to be deductible, you have to track it. 

    How do deductions work? Essentially, part of every dollar you spend on your business comes off your tax bill at the end of the year. So if you don’t track what you’re spending, you end up paying more taxes than you should!

    Still confused? Take a look at our article on tax deductions. It’s one of the many free resources we offer to freelancers, gig workers, and small business owners.

    Not finding what you need (or have a specific question that isn’t answered)? You can send a message to your tax assistant under "Ask" located on the app!

  • Taking the standard deduction and claiming business deductions

    In the realm of tax deductions, a common question arises: Can you claim the standard deduction while also deducting business purchases?

    The answer is a definite yes! The standard deduction is specifically for personal deductions that you can take instead of itemizing them. These personal deductions are separate from your business deductions. So, you can absolutely claim your business expenses on top of the standard deduction.

    Read more about it in our article, “Can I Take the Standard Deduction and Deduct Business Expenses?

  • File taxes with us!

    When you file taxes with Keeper, we submit all your deductions for you, along with all the necessary tax forms — taking the stress out of tax filing. 

    Once you’re done filing, a tax pro will review your return to make sure everything is correct. When the review is complete, you'll receive a notification in-app and through email, asking you to confirm your estimated refund (or tax bill) amount. We'll only file once you've authorized us to do so.

    Your annual Keeper subscription includes filing with the IRS and up to two state returns. If, for any reason, you decide not to file with us, no problem! You can export your business deduction sheet straight from the app or your web dashboard and take it to your accountant.

    You can learn more about our tax filing service by going to the Filing Taxes section of the help center!

  • Premium Plan

    What is Keeper Premium?

    What’s included? 

    If your tax situation isn't supported by traditional tax software, Keeper's Premium plan can provide you with access to a tax professional who can assist you with:

    1. Complex tax returns: If you have K1s, foreign income, rental income and most complex tax scenarios related to sole proprietorships 
    2. Amendments: We can amend your tax return for a variety of different situations, such as if you overlooked income or forgot to claim a credit
    3. Quarterly tax preparation: We help you prepare and file your quarterly taxes for each of the deadlines 
    4. Audit protection: In the event of an audit, we’ll help you get to a resolution with the IRS, providing full representation if necessary and supporting you in abating any penalties incurred

    What’s not included?

    The premium plan covers almost everything, but there are a few exceptions worth noting. Rest assured — if we're unable to assist, we'll provide a full refund, no questions asked.

    We currently are unable to support businesses such as multi-member LLCs and partnerships, and we don't have any financial guarantees on your refund amount (e.g. if you face an audit for something you may have unintentionally missed in your reporting, we're not responsible for covering the difference).

    Other than that, you’re good to go! Remember, if we are unable to support your particular case, we'll ensure you receive a full refund.

     

    How do you sign up?

    If you didn't get a prompt to sign up for Premium during registration — send us an email at support@keepertax.com and we'll quickly assist you in getting started.

     

    How do I get help with premium services after I sign up?

    You'll receive an email with the subject "Welcome to the Premium plan!" when you sign up for the premium subscription. You can reply to the welcome email or reach out to us to connect to a tax expert for premium services.

     

  • Can't find your bank on the list?

    Plaid currently integrates with nearly 11,000 financial institutions. However, they don’t support them all— yet! While they’re always adding new banks, if your bank doesn’t show up on the list, you should add another account that Plaid supports so we can track your business expenses. In the meantime, you can manually add expenses from unsupported banks.